At the Sleep Number® store in Wauwatosa, WI, customers can find adjustable beds that allow each sleeper to customize their ideal firmness, support, and comfort level. The Sleep Number® smart bed features SleepIQ™ technology to track and optimize sleep. Shoppers can also choose from the exclusive Sleep Number® bedding collection. Reviewers praise the excellent customer service they received from the Sleep Number staff. One customer, Christian, provided great guidance throughout the purchasing process. Another reviewer, Dana, the store manager, was described as "personable and knowledgeable," walking the customer step-by-step through pillow options to find the perfect fit. Customers appreciated Dana's expertise and patience, never feeling rushed or pressured to make a purchase. One reviewer gave 4 out of 5 stars, noting that the pillow they bought did not perfectly suit their sleep needs, though they acknowledged this was a matter of personal preference. Overall, the reviewer felt Dana's sales approach and knowledge were "top notch" and better than other salespeople. Across the reviews, customers consistently reported having a wonderful experience at the Sleep Number store, leading to additional family members making purchases as well. The knowledgeable, friendly, and patient staff made the shopping experience exceptional.
Devin was a great sales person and Dana was very nice to deal with.
October 2025
Your sale associate Dana was awesome. She took the time to spend with me and my family. She’s an awesome person. Thank you. Sleep number.
July 2025
Our salesman (James?) was great! Very thorough, thoughtful and patient. He really listened to what we were looking for and made sure to get us the beat fit at the best deal.
