Associated Bank is a full-service financial institution offering a wide range of banking services, including Checking Accounts, Savings Accounts, Certificates of Deposit, Home Loans, and more. The bank is known for its helpful and friendly staff, with one customer praising the "extremely professional and welcoming" experience they had while setting up multiple accounts and products with a particular employee. However, some customers have reported issues with the bank's customer service, with one individual describing an employee as "rude and condescending" and lacking in customer service skills. Despite this, the majority of the staff is described as "great." Associated Bank is a member of the FDIC and an Equal Housing Lender, serving as the bank for the Milwaukee Brewers and Green Bay Packers. With multiple branch locations, the bank is known for its convenience and accessibility, although some customers have expressed disappointment with the reduced hours of the drive-thru service.
Associated Bank has been great! The app is excellent. My direct deposits are always 3 days early! While I do most of my banking online, they have very nice personal bankers when I've needed them.
January 2025
They are very helpful and nice to work with. They offered solutions to my questions and they helped me get a new account.
May 2023
Friendly staff and excellent service in this branch
