“Had an incredible experience with Jacob at the AT&T store in West Bend! I came in with a frustrating trade-in issue, and Jacob went above and beyond to get it resolved quickly and smoothly. His customer service is hands-down some of the best I’ve ever experienced. Highly recommend asking for Jacob if you need help!”
“We came to switch our account over, which you can imagine has been crazy for the employees. We came on a Saturday and got one phone switched and then I had to come on a crazy Sunday as they are...we had Val and she was amazing. I watched her work thru the chaos with grace and she was so pleasant as well as the rest of the staff. I was there awhile but I am a patient person. It was busy and they all handled it so well!!!!****”
“Had a few questions in regard to my bill and the agent Ben was so helpful, knowledgeable and fast. Highly recommend West Bend Verizon 👌 👏”