UScellular is a communication services and products provider that connects 5 million people, businesses, and government operations with its award-winning network. The company is committed to providing exceptional service from real humans, and it offers a wide range of products, including the latest smartphone devices and accessories, high-speed internet, and connected home solutions. Customers have consistently praised the company's staff for their professionalism, knowledge, and friendly service. Derrick, a UScellular employee, was described as kind, professional, and fast in assisting a customer with a new screen saver for their device. Another customer had a great experience with Jacob, Tyler, and another employee, who were patient, knowledgeable, and went above and beyond to ensure the customer's needs were met, even staying past closing time. Brandon, another UScellular employee, was praised for his professionalism and knowledge of current promotions, helping a customer find the perfect device for their daughter. Carol, a UScellular employee, was also commended for her expertise in explaining the differences between various Samsung devices and for making the data transfer and setup process simple and straightforward. Overall, UScellular's commitment to exceptional service and its knowledgeable and friendly staff have consistently impressed its customers, who have recommended the company and its employees to others.
Derrick eagerly assisted me with a new screen saver for my 24 Ultra (not purchased there) .... with no financial incentive. He was kind, professional and fast, popping the saver on quickly and perfectly.
Hats off to this fine man!
July 2024
Brandon was very professional & knowledgeable about the current promotions. He was able to understand exactly what we wanted, and Brandon ended up making my daughter very happy with a new iPhone!
October 2022
Was waited on quickly and my issue handled satisfactory
