“Excellent service, minimal wait time , very friendly and definitely went out of their way to help! I will be returning to the store in the future for all my needs! ?”
“Isaiah helped me set up my voice-mail after switching carriers and I'd spoken with different people from both the old and new carrier and no one could figure it out, but Isaiah solved the issue in 60 seconds.”
10AM - 7PM
2840 S 108th St, West Allis“ATTN Manager,My son and I were in the West Allis store Saturday afternoon to complete the change over from US Cellular to Verizon mobile phone service. your representative Kyle was extremely helpful during our visit and want to commend him for his service.Thanks so much, John Strobel and my son Daniel Strobel”
“Hannah is a spectacular agent! She is sympathetic, accurate and thorough. The wait was long, but worth it.It’s rare these days that businesses stand behind their words. That being the case, we came in expecting poor service. Instead, Hannah and the rest of the staff were exceedingly helpful!”
10AM - 7PM
1920 E North Ave, Milwaukee“Alex helped us a lot today. He told us about good deals and options. We also got $100 in merchandise (case and screen protector) as part of our new phone deal. Very much appreciated!”
10AM - 5PM
6926 W Capitol Dr Ste 1, Milwaukee“Dre is the freaking the best help me out went out his way to help me I love this store good customer service and the place is clean the staff respectful if you want all positive vibes come here”
10AM - 7PM
6150 N Port Washington Rd Suite H, Glendale“Ramone was great! Helped us with new phones, switched carriers, and got us on ATT air flawlessly. Glad he was standing there to help us when we walked in! Many thanks Ramone!”
9AM - 9PM
5855 W Silver Spring Dr, Milwaukee“My favorite store in Milwaukee and they give the best deals on everything you need to sell, just talk to them and they will help. Best store here especially coming from Chicago.”
“I removed a star because my boy Rob was the only one working. Set up my account after dealing with terrible service via phone customer service. Would go back again. FYI they are located near the food court, in case you walk around forever like me.”
“Noelle Gilliam was awesome! She had a trainee on-site with very little knowledge so she was handling 95% of the customers' request by herself. She was very calm, helpful and knowledgeable. She made my family and I very welcome. Friendly and interactive. Nice smile. I felt bad for her as the couple before us and one of the phones we were buying were not working out well as the Samsung transfer software wouldn't connect and she had to do one of our phones the slower way. She didn't show her frustration at all and handled it like the star she is. Noelle is an asset to US Celluar and she represents you extremely well. She is a rock star!”
10AM - 8PM
3001 S 108th St, West Allis“I went in to replace my older phone with a newer model. Kaitlyn was helpful, calm, kind, and professional. She took her time to answer all of our questions, and helped us get the best products for our needs. There are other ATT&T locations closer to our house, but we have had such great experiences at this location, so we keep coming back.”
10AM - 7PM
12455 W Capitol Dr Ste A Unit 11, Brookfield“Alain and Montel gave THE best customer service I have ever gotten in person or by phone from AT&T in all my decades having them as my phone carrier. Go see them! They will take good care of you with courtesy, respect, attention and humor.”
10AM - 7PM
3543 S 27th St, Milwaukee“If there were a 10 star rating I would give it to Johnny Collazo who went above and beyond the call for good customer service. I tried to solve a big problem with AT&T the night before by phone to the main office to no good. He got it done in 35 minutes while I just sat back and waited for the answer. He got it right.”
“Went to Best Buy and purchased an unlocked phone. They did not want anything to do with me as far as transferring all my stuff from my old phone to my new. I came to this AT&T location and they helped me with no questions asked and no charge. Great customer service and a friendly staff.”
“I stopped in because my Samsung phone would not charge. Beck cleaned the connector and it worked. Took about 3 minutes. Didn't even charge me. I will be back and will tell others about my positive experience.”
10AM - 7PM
4828 S Moorland Rd, New Berlin“My daughter Jessica & myself Doug Hoskins stopped at the new Berlin store and were greeted by Ron Baker. Mr Baker was very congenial, knowledgeable & patient with us. I'm not very computer literate & Mr Baker took the time to explain things to me so I could understand. I ended up purchasing a new phone & am very happy I did! It took Ron about an hour to transfer my data because my old phone was so overfull & screwed up. It was a VERY positive experience. Ron called me a week later to see how I was doing with my new phone, which I appreciated. Great customer service! Great employee!”
10AM - 7PM
6503 S 27th St, Franklin“I entered this store irate because of so many charges that I was unaware of on my bill so I came to this location to find out what was going on with my bill. The gentleman Nick had to be the most outstanding, compassionate, outstanding, and by far the best customer service I’ve ever experienced. Not only did he correct the mistakes by the previous salesperson he was able to get my charges pro rated after making numerous calls talking to different agents and wait on other customers in the store at the same time which make his customer service outstanding no cap!!!”
“I had an issue with a replacement phone and Associates Luke and Blake and Asst Mgr Liz worked cooperatively toAssess and the issue and come to a resolution. They put in many hours and worked out a very acceptable solution for me. I couldn't have had a better team helping me Blake would not give up until he worked out a solution for me and used all his resources to give me a great deal! Thank you.”
“My experience was Exceptional! I went in to upgrade my phone and Ben and Tori both were amazing and helpful! It was painless process and they did it with ease! It is nice in these crazy times to see that people still can be kind and give top notch customer service! Thank you again!”
10AM - 7PM
632 E Ogden Ave, Milwaukee“Came in hoping to get off my parents' phone plan - Jamall helped me figure out that that would be more expensive, but he also helped get my parents a lower overall monthly rate. So not the win I wanted, but a win nonetheless! Jamall even took the time to speak with my parents on the phone to explain the changes. Thanks for the help!”
“The customer service I received from Omar was outstanding. Being a little older and not phone savvy he was patient and kind! Thanks for making my experience amazing!!!”
“I went to the store to get my account number so I could leave and go to another phone carrier. I met Jim and he corrected the problem and sold me a new phone. Thanks Jim I'm happy now♡#Jimgotyou”
“Great store, the people working here are so helpful and knowledgeable! So happy with my new phone, and the service is amazing. Thank you so much for all of your help!!”
“I have come into this store many times for various reasons in the past 5 years and every time, they are very helpful, kind, and knowledgeable. I could not recommend this store enough. The staff is exceptional!”
10AM - 5PM
4138 N 56th St, Milwaukee“I frequent this location and have always had a pleasant experience. My most recent experience was 2/10/23 with Jarrat. He was very knowledgeable and answered my many questions with patience. He went above and beyond to make sure our purchase was satisfactory. I am very grateful for the service he provided and left as a very happy customer!!!”
“Had a almost 6 yr old Samsung Galaxy note 5 that was having some issues. Worked w Aaron Elliot. VERY helpful and honest advice. Decided to upgrade instead. Excellent customer service experience. Thank you.”
“Thank you to steve the manager at the Layton store. He did a great job on restoring our service . He is so friendly n so helpful. I really appreciate everything you did for us..”
“I’ve always love this place. They do an awesome job! Mya is an ANGEL!!!! She literally gave be a great time while I shopped and even helped me find a phone case that would fit my phone because they were out of the actual one I needed. She made me feel like family! Hands down the best worker any of the locations have”
10:00 AM - 7:00 PM
632 E Ogden Ave, Milwaukee“Recently I needed to switch phone carriers and chose AT&T. The staff at this location were honest, helpful, quick and friendly! They went above and beyond to make sure I was well taken care of.”
“We came in the store and was welcomed by a very nice sales rep named Ashanti. She helped us with getting service with us cellular with great customer service and want to say thank you.”