O'Reilly Auto Parts store #5261 in Lake Delton, Wisconsin, offers a wide range of auto parts, tools, and accessories, supported by helpful and knowledgeable staff. The store provides various free services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and build custom hydraulic hoses. Customers can take advantage of the free Loaner Tool program with a refundable deposit for special tools needed for repairs. The store’s cleanliness and friendly environment leave a positive impression on shoppers. Staff members are quick to assist, often going beyond expectations, as shown when employees helped a customer with parts and installation after a vehicle issue. The team’s dedication was evident when they stayed late to try fixing a vehicle breakdown on the highway, demonstrating their commitment to customer support. While most reviews highlight excellent service and a well-stocked store, there was a mention of a negative encounter with a staff member, though overall, customers have had consistently great experiences over the years. With over 6,000 locations nationwide, O'Reilly Auto Parts is a reliable place for auto needs, combining knowledgeable staff, convenient services, and a clean shopping environment.
Cameron helped me out and got me together appreciate it so much we’re from Milwaukee. Very fast friendly and efficient. Highly Recommend !
July 2026
I had an issue with my car engine light and i bought those items here but jacob helped me a lot. Thank you for the service Jacob. Had a best experience with your store.
July 2026
In town from out of state with family on vacation and my battery died about 2 miles from the store. Store manager Cameron took me with my new battery to where my stranded car was with tools and we got it changed out very fast. God bless these guys and their willingness to help an out of towner in need! Thank you guys so... read full comment