“This is my 2nd review of this store which I felt obliged to give. The first review pointed out the very poor state of the stores internal layout and cleanliness, however since then they have cleaned the place up quite a bit and hired several new faces. I have yet to meet or deal with an unfriendly or unhelpful employee at this store, although sometimes it can be difficult to find an employee to ask for assistance. The owner doesnt seem to like keeping more than 1 person on staff at any given time, so sometimes your left at the counter waiting for a few minutes before somebody comes to ring you out, a simple bell on the counter could easily fix this problemUpdate: July 3rd 2023. Just watched the ""manager? Melissa" laugh at a frustrated customer as they stormed our the front door in frustration. The reason they were frustrated was because for 5 minutes she patiently waited and asked for help with the self checkout kiosk that has malfunctioned on her. Only to have Melissa stand behind the counter and ignore her plea as Melissa rudely told another employee that they were basically an idiot. After fixing Saud employees mistake Melissa continued to ignore the female customer at the kisok right in front of her. The woman stormed off and said she did have time for this, and Melissa looked directly at me and laughed and said "well". This is the same person for. My posting earlier. Real winner.”
“It’s a nice store. I felt uncomfortable with the worker staring at my family and me during check-out. When we walked in, someone was walking out complaining of the same thing.”
“I love this place. Very well organized layout and friendly staff. I can always find what I need here and love that you can get so much quality stuff at a great price, especially helium balloons, craft supplies, and household cleaners.”
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“Place is well organized, the staff there does their job. I did not like my encounter with an employee, I greeted her and smile, she did not do her damn job of customer service which was fine but I seem to be the victim of the damn hour. I proceeded to mind my business and paid. I put my phone of the screen to pay and the employee gave me and attitude as if I was d*** and said “no, there”, I smile nervously and go “oops sorry!” Because I was embarrassed because I always used Apple Pay and it’s always been on the screen and not below or has a glowing symbol where to place the phone and then she yell over to her coworker and complain about how she’s so TIRED OF PEOPLE NOT PLACING IT CORRECTLY ON THE MACHINE. Maybe if it was freaken glowing the symbol or ya had the ACTUAL STICKER ON THERE I WOULD Have KNOWN. If she would have complain about it not so rudely I would have said whatever. I to work in customer service since 15, now 21 and I’ve never felt the need to make someone felt d**** I understand she was “tired” of it but she didn’t need to overreact. Or make me felt d**** If you don’t like your job leave, you are paid to BE FAKE. YOU ARE PAID TO BE KIND. DO YOUR DAMN JOB.Overall most staffed I met are kind and helpful, they let me do my business. I would never give a place just one star just because of ONE person. To the lady who work there, please don’t ever do that to someone again, be kind and maybe next time don’t make a big deal out of something or if you felt the need to do it, do it behind close doors. You are on the clock.”