“Kirbie was AWESOME! I haven’t upgraded to the new phone technology in years and she was able to do in minutes that would have taken me days to figure out! She really knows her stuff!!! I highly recommend her to anyone who wants to be part of the 21st century cell phones!”
“After the horrible experience at the AT&T store on Plaza Drive, I went to the one on Newport and the lady there was able to get me in and get me a new phone right away!”
“Everyone who works here has been here forever! So they know their stuff and you know they're good. It's nice to see a friendly face. Plus you can't beat the prices!”
“My cell phone account was hacked and my account was moved without my permission! I spent HOURS on the phone with AT&T customer service! I GOT NO HELP! NONE! I called the Caper store and Tyler helped me and he is a rock star. Tyler is super smart, knows all the things and even helped me out when I called a second time! Tyler needs a raise and his boss should know he stands out above the rest! Thanks Tyler for being amazing
- Stephanie Billings
Buffalo, WY”
“I walked into the store for a sim card , and Jessie edwards, was my consultant and I told him I was on a fixed income, he then sank his teeth into my account and would stop untill a resolution that made all parties happy. If all sales consultants took a page from from his playbook, customers would never leave Verizon. Please give yourself a chance to stop in.
John Hancock over 3 decades with verizon.”