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August 2023
Booked a car weeks in advance and car was not available upon arrival. Ended up paying $400 more for Hertz rental next door. Corporate did reimburse me 3 free days after six calls and no response from local Casper rep after 3 weeks.
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April 2023
I got stuck in the April 2023 snow storm. They were very generous in helping me out offering me great rates and making sure I was taken care of. Excellent service, you have my loyalty!
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November 2022
No emerald aisle but that’s typical of smaller airports. Overall good experience.