First Interstate Bank in Jackson, WY is a community banking organization offering a comprehensive suite of personal and business products. It is run on the principle of taking the best possible care of customers. Local banking experts help clients reach their goals, whether for a mortgage, business services, or financial planning. Reviews highlight exceptional customer service, with clients consistently blown away by it. Working with this smaller bank is noted as being much easier than with big names. Specific staff members are praised for handling situations quickly and courteously, providing pleasant, helpful, and patient support that is described as very needed and essential to the community. The office environment is also noted as comfortable and attractive.
Since they got rid of the old staff and switched to all new staff at my local FI bank, it's gone downhill. I can never get anyone on the phone either, they just don't answer the phones.
February 2020
Quick, flexible, great mobile app and personal banking
December 2018
Everyone is always so sweet and helpful! Love banking here!
