2101 East University Drive, Auburn AL 36830
“Hello I had a pretty good experience at Ace Hardware Jaden was very helpful with great customer service as well one employee looked at me and when I spoke to him he looked down. Lee was also wonderful at the time I walked in the door she was respectful and showed wonderful customer service. The rude employee had on a grey shirt with a hat on didn’t get a name but Jaden made my visit better”
1661 Shug Jordan Pkwy Suite 501, Auburn AL 36830
“-VRE Recipient here- After receiving the S12XD 8-Drawer Tool Box and the 456-piece Intermediate Automotive Toolset, I can confidently say I am beyond satisfied with both the quality and overall aesthetics. Tool Box This is my first full-sized tool box, and it has not disappointed. Its sturdy construction highlights a rugged, durable design that gives me no doubt it will serve me well for years to come. The only minor issue I’ve noticed is that the bottom-most, extra-deep drawer tends to catch slightly on the left side when first opening. Tool Set After a thorough inspection, I’ve found very little to critique. The ratchets feel strong and well-built, while the sockets strike the right balance—durable without being overly bulky or cheap-feeling. Every hand tool reflects top-tier manufacturing standards, and the included foam organizing system adds tremendous versatility and usability to the entire setup. Closing Thoughts I want to personally thank everyone at Sonic and the teams who work tirelessly to put these fantastic tools into our hands. A special thank you goes to Bailey Pearson, who guided me through the VA’s red tape with patience and dedication. Bailey is a person of the highest caliber and a true advocate for veterans. Because of this experience, I will continue to return to Sonic for all my future tool needs.”
1975 Mall Blvd #106, Auburn AL 36830
“Integrity Over Income? You’ve Got My Business for Life. Stopped by after Russell Building Supply didn’t have the part I needed to fix a Delta sprayer; instead of leaving me stuck, they sent me here. That’s already a win in my book when one local business supports another. Walked into Auburn Winnelson and had the pleasure of meeting Carl. He looked over the part and told me they didn’t have it in stock, but he could order it for me. Then he said something you don’t hear often in retail anymore: “Delta has a lifetime warranty. Just call them, explain the issue, and they’ll send you a replacement.” Let that sink in. He could’ve made the sale. Instead, he created trust. That kind of customer-first mindset is how you earn loyalty. As a business coach, I spend a lot of time helping clients understand that long-term relationships are built not on extracting value, but on creating it. Carl embodied that perfectly. For what could have been a $10 part, Auburn WinNelson earned all my future plumbing business. Faucets, sprayers, repairs - you name it, I’m coming back here. Thanks again, Carl. You didn’t just solve a problem. You set the standard.”
1865 E Glenn Ave, Auburn AL 36830
“Scott Besong at Builders is the answer to all your problems. I can`t tell you how much he went over the top to provide top notch personalized customer service. I am so thankful for his intuition and attention to detail to help me find a unique and affordable solution to a complicated problem. He even went so far as to make multiple trips to my residence to take measurements and keep me updated throughout the process. The custom french doors look great. Thanks Again!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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