9AM - 5PM
2131 19th St N, Bessemer
Banks
“Dakota Fields was awesome she was patient understanding. She made me and my husband feel comfortable and gave us resolutions fit for my family. I really enjoyed her!”
8:30AM - 4PM
1630 4th Ave N, Bessemer
Banks
“All of the staff at the Bessemer branch are very courteous and efficient. A special acknowledgement goes to Ms. Vicki, Ms. Kay, and Ms. Shantel went the extra mile to ensure all of our banking needs were met!! On our recent visit.”
“Kara provided great service with professional and joy! She was able to help my mom and I resolve an issue and did it all with a smile. Grateful for her assistance!”
9AM - 5PM
200 18th St N, Bessemer
Banks
“Pleasant experience from beginning to end. I am a new Truist customer, and look forward to banking with them. My banker, Candice, was very kind and worked out all my concerns.”
“I visited this branch on July 1, 2026. I don’t think I waited more than a minute and I was being help. Evan Doyle took the time to explain the products and services that might be of great help to me, when it came to my banking needs. Very knowledgeable, and if he didn’t understand he went straight to the source to gain a better understanding . I couldn’t have asked for a better banking experience…”
“I have been a customer at this branch for years. I really enjoy the personal and friendly customer service Patrice and Asia offer in the drive-thru. They really know how to make you feel like a valued customer.”
“Yesterday we were taken care of by a very nice young man named Terrell. He went above and beyond to help my husband and myself with our concerns. I really appreciate him, and enjoyed interacting with him. Usually I interact with Shana the manager whom I just love but he was a pleasure as well! He will go far in life because of his attitude. I gave him a little attitude and he remained humble which said a lot about his character. Love it????”
“I went in and spoke with Jayla. She was professional, courteous, and really made me feel like I’m mattered, which is what is missing in Customer Service today. The manager also introduced herself to me, which I thought was a special added touch That made me feel very important. Go see Jayla To start your account they are pros at taking good care of people!!”