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“Charity is amazing. A busy store, but Charity is a multitasking master ... always attentive, patient, gracious. She is extremely competent. Solved our problem. Couldn't have done without her”
“I couldn’t run to my car fast enough to leave this review for Ms. Eshundra!
I absolutely love when people are considerate of other people’s time. There were several customers waiting in the store, and before anyone had to continue sitting there wondering what was going on, she made an announcement letting everyone know that if they were there to pick up or exchange equipment, the shipment hadn’t arrived because the truck was running late. That level of consideration meant a lot because she didn’t leave us waiting without any communication.
Beyond that, her customer service was absolutely outstanding. She was energetic, positive, and had such a fun personality. We cracked a few jokes together and laughed the entire time. She truly made what could have been a frustrating experience enjoyable.
I’m new to the area, and the closest Spectrum store is over an hour away from me, so I really appreciate her going above and beyond to help me. She genuinely made a way out of no way for me, and I can’t put into words how grateful I am for her kindness, professionalism, and willingness to help.
Spectrum is fortunate to have an employee like Ms. Eshundra. She deserves to be recognized for providing exceptional customer service!”
“Very good experience on. 7/6/26, had a great experience in store #5788.
Had never met this rep. Before, very knowledgeable and patient.
If you want a great store teach reps.
proper customer service skills.”
“The customer service is top tier here. Both ladies greeted me and Ebony assisted me with everything I needed for my new phone. Ebony gave Smiles, with a great personality along with a gentle spirit. Thank you for everything Ebony!”
“The store was very clean, the customer service rep was knowledgeable. I had to do some things on the other end of another rep in the main office to clear the equipment I was returning they didn’t know what to do or how to do it. The rep in the store did she helped me and the other representative. Now that’s Star ⭐️ service thanks to the lady at the Spectrum Store problem SOLVE.”
“Stopped in for a Tuesday T Life event. I usually attend these events in Fayetteville but since I'm visiting with family in Birmingham I saw 8 people in line in the store and more getting out of their cars. I checked the app and decided to get the beach blanket also.
Thanks T- Mobile.”
“My old internet provider was too pricey… So I decided to look elsewhere for service. I’m so thankful I found HughesNet. The lady on the phone was extremely kind and knowledgeable. I felt like I was her only customer… I never felt rushed not once. The internet is fast and much more affordable than others. I also have multiple tvs and several gaming consoles. I wish I had switched sooner. THANK YOU, HUGHESNET for being AWESOME!!!! I HIGHLY, HIGHLY RECOMMEND❌⭕️❌⭕️”
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“My Mobile Expert name was Terrance . This young man was very professional, courteous, polite and knowledgeable about my situation with my phone. He made what I thought was major problem into a very pleasant experience. If you need having problems or need a new phone I highly recommend you contact this young man.”