AT&T Store in Birmingham provides a wide range of phones, tablets, smartwatches, and connected devices, along with wireless data plans tailored to meet various needs. Customers appreciate the flexibility of prepaid phone plans with no annual contract and the option for unlimited data plans that include nationwide AT&T 5G service at no extra cost. Many reviews highlight the exceptional customer service at this store. Staff members, including a representative named Aeirian, the store manager Naylyn, and another team member named Mike, are praised for their helpfulness and patience. Customers felt well cared for during their visits and noted that they received assistance in setting up service plans and devices. One customer specifically mentioned the professionalism of a young man named Loy, who went above and beyond to help with email issues. Overall, customers express high satisfaction with their experiences at the AT&T Store, often rating their service as a perfect 10 out of 10. The welcoming atmosphere and attentive staff contribute to a positive shopping experience, making the store a reliable choice for mobile services in Birmingham.
Mike is amazing! Helped us so much with our broken phone and getting a new one, made steps easy! Amazing experience
February 2025
Aeirian was incredibly helpful. Can't recommend them enough.
February 2025
My review of ATT itself would be 1 star but this store and especially Aeirian was so helpful and patient with me and other department personnel. She is great asset to a company that needs all the help they can get. Thank you again Aeirian!
