Lululemon, founded in Vancouver in 1998, has grown into a global retailer known for its technical athletic apparel. The brand initially shared its space with a yoga studio and now offers clothing for yoga, dancing, running, and other active pursuits, with a strong focus on community involvement at each location. Customers often praise the friendly and helpful staff for their excellent service and product knowledge. Several reviews highlight staff members like Alicia, Shelby, Bella, Jodie, and Emily, who go above and beyond to assist with finding the right products, handling exchanges, and ensuring a positive shopping experience. Despite occasional challenges like parking, shoppers appreciate the wide selection and the staff’s dedication, including helping customers find items online when out of stock. Overall, Lululemon is recognized for its quality products, attentive customer service, and commitment to supporting customers in living healthier and more active lives. Its stores foster a welcoming environment where employees genuinely care about helping customers find what they need, making each visit a positive experience.
They have a good selection & the staff is always helpful.
March 2026
Just want to give a shoutout to Sarina whose customer service skills were excellent. When I came in with an issue regarding one of my items, she went above and beyond to quickly resolve the issue and was friendly throughout the entire process. Couldn’t be more pleased with the experience.
February 2026
I always get treated very well, especially by Kim! I love that they follow policies to make it fair for everyone who shops there. Top notch customer service!
