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“It took me about 4 days to make a decision and Lou was absolutely amazing in guiding me through that process. She was very knowledgeable, patient, and resourceful in ensuring I knew my options! I would definitely make another purchase as long as Lou is there to make the process as smooth as my first experience was.”
“Craig was absolutely great. He greeted me when I came in the door. Although he had a customer, it didn’t take long to wait on me. The service was Spectacular and fast. The price was superb and I received a free pillow.”
“Don’t know where to begin with David. David was the first person my wife and I talked to about mattresses. We went to multiple different stores and locations and talked to different people and we ended up coming back to David to purchase our mattress. David is honest, knowledgeable and caring about the product and the consumer. Great communication and all around a good guy. I would highly recommend finding David to help with your next purchase.”
“We were very taken care of by Paul. He was incredibly knowledgeable and honest. He helped us select the right mattress for us. We never felt pressured. Very happy with our experience.”
“Lou was absolutely amazing! This is our first experience going in store to buy a mattress and it was the best! Not only was she extremely knowledgeable but she made us feel like family and went above and beyond for us!”
“My experience at Mattress Firm was great. Dixie made the process simple and easy. She was very knowledgeable about the products and helped me find the perfect mattress to fit my need. I suffer from lower back and neck pain which is what brought me to the store. Dixie listened and assessed what I was telling her to help find the best options for me at a very good price. Highly recommend”
“Cathy Johnson was extremely helpful and courteous. We found what we needed. She demonstrated all the features and my husband and I were sold. Thank you for your help Ms. Johnson.”
“We spent a total of 4 hours with Jules and Josh on a Saturday looking for the perfect mattress and adjustable frame. They were both well versed and extremely helpful. We would send everyone we know to this location and know they would leave just as happy as we did.”
“It was a pleasure shopping at the Summit tempur-pedic store. Roger was the sales man. He was very knowledgeable, friendly and most helpful. He took his time with me both times when I was in the store and did not rush me through. He answered all my questions as well as giving me good advice.”
“Charles spent time with us and provided the specification of each mattress as we struggled choicing a mattress suited my wife and myself the best. Can't tell how long we were there, just that Charles did not rush us as we struggled between the vast number of mattresses on display.”
“Andrew was so incredibly helpful. We were in a real pickle needing to get my dad a new bed delivered in 2 days. Andrew went the extra mile to find what was available similar to what dad had- made sure it could make it in our tight timeline- and just bent over backwards for us. This company from sales to the warehouse was amazing. Everyone worked together to make sure dad was taken care of.”
“Leland and Mrs. Connie have amazing customer service this store has the best product and deals in town please shop here and Ask for Alex to be your delivery guy he’s amazing and very helpful if you follow these instructions your experience would be top notch”
“Fantastic service today! Terri G. is a Rockstar & my SHERO! She was so patient with me and helped me with selecting items for a guest room in my new home. Thank you Ms. Terri, I will see you soon. We have another room to work on!?”
“We have had our Sleep Number bed for 16 years and love it!! No problems at all and we love the adjustment we get for our own side of the bed. I sleep on 60, hubby sleeps on 30. We are buying our second Sleep Number bed for our room and moving our current to a new bed in a guest room. Their attention and service is also great!!”
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“Great experience! This was our second trip because it was a big decision for us. Will was wonderful. He was respectful of our budget, listened to our needs and was very knowledgeable about the options. Purchase and delivery scheduling was quick. I would highly recommend this store if you want an easy, no pressure buying experience.”