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“Excellent experience with Relax The Back. When I visited the shop looking for a mattress, I was helped by the owner Bob Duncan. He was very informative, answered all of my questions, and helped me understand what additional questions I should be asking when purchasing a mattress. I was never pressured, and was able to take all the time I needed to decide on my purchase. My new mattress was delivered right on time, and I was kept informed at each step in the delivery process. I will definitely return to Relax The Back for future purchases, and will recommend the store to my friends.”
“The guys were so timely they almost beat me home!! They were efficient and very helpful. And nice, even helping us move a chair upstairs that was too much for our elderly selves!”
“We'd planned to visit several mattress stores to find the best selection and prices, but after working with Amanda (our first stop), there was no need to shop further. I was especially grateful for her empathetic considerations of our health needs - her product knowledge made all the difference in helping us confidently select the right mattress.”
“Max is a very knowledgeable salesman, he was very informative, open& helpful. He answered all of our questions clearly & without a sales pitch. We will return & purchase from him again. Thank you”
“We were very taken care of by Paul. He was incredibly knowledgeable and honest. He helped us select the right mattress for us. We never felt pressured. Very happy with our experience.”
“Dan was very knowledgeable, answered all my questions and explained everything in detail. He was very personable and we spoke like old friends. I would not hesitate to go back should I need anything else or to recommend him.”
“Lou was absolutely amazing! This is our first experience going in store to buy a mattress and it was the best! Not only was she extremely knowledgeable but she made us feel like family and went above and beyond for us!”
“Andrew was SO WELCOMING and informative.
He took his time with us and showed us all the options within our price range.
I HIGHLY recommend Bedzz Express Outlet. We will DEFINITELY refer friends and family and will shop with Andrew again!”
“Staci was fabulous helping me hone in on best choice and do as much of paperwork as possible. Dawn was great to help me finish purchase.
My only complaint is not on local store but on Company itself. I had to make 2 trips due to Mattress Firm system outage. I realize that couldn’t be controlled but the Company needs option to finish online in such case.
Update: Had delivery today and the guys were fabulous! Really went above and beyond to set up nicely!”
“Great buying experience at this store. Salesperson very knowledgeable and helpful. This mattress is very comfortable! Hybrid mattress for a great price. So happy with this purchase.”
“Ian a happy satisfied customer. MR Alex is a very good sales man. He treated me very well with respect . I would recommend any one to ask and with Alex because he will always answer all your questions and concerns”
“My husband and I are extremely pleased with our king double-sided extra-firm mattress. It replaces a much more expensive name brand one purchased 2 years ago from a big box store: the difference in how well we are sleeping now is astounding. Royal Bedding mattresses are custom built on-site and delivery is very timely.”
“It was a pleasure shopping at the Summit tempur-pedic store. Roger was the sales man. He was very knowledgeable, friendly and most helpful. He took his time with me both times when I was in the store and did not rush me through. He answered all my questions as well as giving me good advice.”
“Our experience with Bedzzz Express was excellent, from the moment we walked in the store.
Why? Our salesperson, Andrew Shaw. He listened to our needs and helped us get exactly what we wanted and needed. Most importantly, with no pressure.
From the first few minutes you could tell Andrew was trustworthy and knowledgeable. We 100% recommend Bedzzz Express, especially if you deal with Andrew.
We are repeat customers and highly recommend this business.”
“Charles spent time with us and provided the specification of each mattress as we struggled choicing a mattress suited my wife and myself the best. Can't tell how long we were there, just that Charles did not rush us as we struggled between the vast number of mattresses on display.”
“Joe was super nice and so easy to work with! He was not pushy at all but was very informative. You can tell he cares about his customers and their comfort in the purchase of a new mattress and box spring set.”
“Andrew was so incredibly helpful. We were in a real pickle needing to get my dad a new bed delivered in 2 days. Andrew went the extra mile to find what was available similar to what dad had- made sure it could make it in our tight timeline- and just bent over backwards for us. This company from sales to the warehouse was amazing. Everyone worked together to make sure dad was taken care of.”
“Very good experience at the Haverty's in Hoover today. Great assistance from our store rep. (James), mattress expert (Tracy), store manager and even the district manager who happened to be there today. All were very helpful and attentive but we never felt rushed. We ended up being in the store about 3 hours and found some great deals.”
“Keondra the assistant store manger was great at resolving my issue with a love seat that was too large for my space. I was in a bind as I could not the loveseat to match my sofa and had to redo the entire set. Thank you for your patience.”
“Nathan was perfect. Quickly guided me to selections appropriate for me, based on needs and budget. Efficient checkout. Friendly. In and out in less than 30 minutes.”
“I have been needing a mattress, like yesterday. Having to arrange a time for delivery with my busy schedule is nearly impossible. The warehouse had mattresses on hand for me to pick up. To the gentlemen who loaded up my mattress today, thank you! Y'all are the epitome of great customer service. I never thought going to pick up a mattress would be the bright spot of my day :)”
“Extremely knowledgeable sales staff, great showroom, very nice 12 months interest free financing and affordable and prompt delivery of new and removal of old mattress!”
“Walked in the store with some knowledge of which bed I was looking for. Kenny, sales rep was great to work with, knowledgeable, did not try and push a sale. He allowed the product to sell itself, provided answers and directions as to which system would best fit my needs. You looking for a better night sleep and good sales experience go see Kenny!!”
“Fantastic service today! Terri G. is a Rockstar & my SHERO! She was so patient with me and helped me with selecting items for a guest room in my new home. Thank you Ms. Terri, I will see you soon. We have another room to work on!?”
“Fantstic experience- determining which matress was best and the buying process was very easy. Jamal did a great job and was very knowledgeable. He wasn't pushy and made us so comfortablet hat we wanted to go to sleep right there in the store on the amazing mattresses. He also did his best to give me the best deal. Can't wait for our mattress and base to arrive!”
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“Great service at this store.
Joel was very attentive and made me feel welcome and gave me a good deal on a new mattress.
Thanks to George at the 280 store for recommending.”