O'Reilly Auto Parts in Birmingham, Alabama, located at 260 Gadsden Highway, is praised for its helpful and knowledgeable staff. Customers appreciate the clean and respectful environment of the store. One reviewer highlighted an instance where the team, including a staff member named Coby, went above and beyond to locate a cooling fan and ensured it was ready for pickup at another location. Another customer described Coby as an "angel" for his assistance with a battery issue, noting his quick and efficient installation. The store offers various services, including free battery testing, bulb installation, and a Loaner Tool program. With over 6,000 locations nationwide, O'Reilly Auto Parts aims to provide excellent customer service and support for all automotive needs.
I like how the store is clean and they have excellent customer service! I wish more O'Reilly was like this one!
March 2026
I called and spoke with Coby and he was very polite. Came to the store and he was pleasant and took the time to discuss what was best for my needs. Thank Coby
December 2025
Omg the man name Seth was so nice and friendly with great customer service. I will give him a 10 out 10
