Terrible service all around, rude workers, over priced repairs and negligent maintenance
January 2024
One of the worst customer service experiences I have ever had. Unwilling to accept any responsibility for a problem caused by their store. I will never be coming back.
January 2024
Got stuck in Birmingham with a flat tire, and was looking at a two hour drive home on the spare tire- yikes. Called Pep Boys to see if they could fit me in, and they fixed my tire way faster than I expected for a walk-in, and provided great customer service the entire time! Thank You!!!