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“I can't say enough good things about this place! I've used them for everything from printing shipping labels and shipping packages to printing invitations. Always done quickly and always friendly.”
“About 2 weeks ago my husband contacted Dallas at this UPS store about mailing a dirtbike to Alaska. He was 100% helpful, quick, and packed that bike so well it was in perfect condition when it arrived. While working on packing and prepping for shipping Dallas was in contact with us every step of the way. Not to mention we got the bike in less than a week. I was 100% pleased with the service I received!”
“I use these guys whenever possible. They're not the easiest company to get a hold of dispatch because you can only call the main dispatch number and not your local hub. They are very reasonably priced and with a few minor exceptions take very good care of our products that we are shipping.”
“OUTSTANDING service on a Saturday morning. Needed a mailbox, and couldn't get in during the week due to schedule. The young man at the counter had never signed anyone up for a box, but he took the time, asked the right questions, and figured it out. Very polite, respectful, and professional. After an unfortunate experience at the Chelsea location, we will do all our shipping here from now on.”
“I had a situation that I could not get the delivery to my place since the truck could not get to me. The staff worked with me for pickup. They even offered to bring it as close as they could to my place. When I picked up they were so fast and efficient. The best communication that I have had with any major company on getting things worked out. Thanks for your help. You delivered great customer care with a side of joy! Thanks!”
“Every time I go into this particular location (UPS #4088), I’m always greeted with smiles and welcoming attitudes! Everything is always professionally done and I never want to go to another location because of how I’m treated there.”
“I have been a regular customer at this Trussville location for over 15 years even after moving to Moody. I have always appreciated their good friendly customer services, a clean environment where items are clearly labeled and easy to find. Unfortunately, over the last couple of months things are falling into the cracks where some employees are either too tired, disinterested in their work and not willing to go out of their way to help. They were quick at dismissing what I was asking for because the only person who handles that work had already gone home for the day. But when I explained I had been there the previous day and really needed to place my order, another employer offered to do that for me.
I rarely write any reviews. But because I value your services and believe you would be willing to rectify bad attitude and bad customer services that has the potential to ruin your years of clean reputation I felt the need to share my experience with you. I have no intention of messing up anybody job, but it would really help if they took initiative to help instead of passing the back or dismissing a customers needful help. But all in all, Staples is still my Store.”
12AM - 11:55PM
220 Gadsden Hwy, Birmingham
Shipping Centers
8AM - 6:30PM
9340 Helena Rd Ste F, Birmingham
Shipping Centers
“Every time I go in, there’s a gentleman there willing and able to help with anything. His employee number is 325502. I don’t know his name I I’ll ask him the next time I go in. He’s always busy, productive, juggles customers and sticky situations with ease. This guy needs a raise just for being the delight he is. I just wanna say thank you to the guy with a very large earrings that wears a hat. Thank you for being a good person even in the morning even when your words don’t come out right. ;)”
7:30AM - 6PM
130 Inverness Plaza, Birmingham
Shipping Centers
“I damaged my phone the day before a very large transaction for my company. I missed the delivery of the replacement phone at my house. Marissa at the store was able to contact the driver and find a meeting spot to get my phone. She was patient and had empathy that I was in a jam. She went above and beyond to help show care for her customer. Thank you for hiring such wonderful people!”
“This is my go to for Amazon returns and most every one that works here is nice . I've had time or two where they don't talk or don't really seem like they're on this planet.
But most times all good.”
12AM - 11:55PM
418 W Valley Ave, Birmingham
Shipping Centers
“Very grateful for my service today Chris and Andrew helped me very much and made sure that my documents were in order. Very nice. Very kind very professional. I really appreciate it.”
“I went today to pick up a few things and was pleasantly helped by Evelyn! She was very polite and assisted me in setting up the rewards app which ended up saving me some money. Couldn’t recommend enough!”
“I have always loved UPS over anyone else, this time they went above and beyond...it's been raining all day and when my packages were delivered they had been placed and tied in a plastic bag...thank you for your extra care!!!!!”
Open 24 hours
4901 Alton Ct, Birmingham
Shipping Centers
“Came in to pick up a package and drop something off and the lady who helped me was one of the sweetest people I've ever met. Got my business done in a flash and she made my day too. It's kind of out of the way, but I'd gladly come back here whenever business calls.”
“It’s been a long time since I’ve been to FedEx, but after the experience I had today I will be a returning customer and this will be my go to store. Randy is the lovely worker that helped me today and I was very impressed. He was so kind, had wonderful multitasking skills, and clearly works well under pressure considering the line of customers he had. The store is in a nice location, parking was easy, and it was a very clean store. Looking forward to coming here from now on!”
“I want to thank the Estes team for their hard work during this hectic time. They kept me up to date on my delayed shipment and brought just a wonderful driver in Mike Lovell. A pallet was messed up and Mike was such a helping hand and had a service with a smile. You got a winner if Mike is delivering for you”
9AM - 5:30PM
3636 7th Ave N, Birmingham
Shipping Centers
“DHL in general shipping systems let me down. My package was stuck in Atlanta for five days. I came to Birmingham service center for help. They stepped it up and located my package and hand delivered it to me at their office while I waited. Thank you ladies!!!”
“South Highland Post Office (Birmingham, AL), 07/07/25
I had a truly great experience at this post office. The two ladies working were so friendly and welcoming—they made me feel right at home. It felt like they genuinely enjoyed helping people and treated every customer with care and kindness. That kind of service is rare these days, and it really made my day. Fast, professional, and very kind. Thank you for going above and beyond! God bless! Mark N Tim Elders”
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“I usually go to the one in merchants walk, but I was over this way. The staff was so friendly and genuine. I asked the peppy girl if I could see the manager. She took off her headset to talk to me. I guess she thought I might be complaining. I explained to Lay that she has done a wonderful job with that store! Thank you for brightening up a not so good day for me. ?”