iStorage offers convenient and affordable self storage units at 50 Ward Way. The facility provides easily accessible drive up storage, uncovered parking for vehicle storage, extended gate hours, well-lit grounds, and secure facilities. Reviewers describe the location as convenient, clean, and secure. The office staff receive consistent praise, described as outstanding, efficient, helpful, professional, and well-mannered. Specific employees are noted for their excellent customer service, including being patient, answering every question, and having a wonderful, warming, and welcoming personality. Their professionalism and knowledge made the rental process easy and pleasant, with no feeling of being rushed. This high level of service is a repeated reason for customers choosing and recommending iStorage, with some stating they use them every time for storage needs and have added additional units because of the positive experience.
Shanta was great person my experience with her was great she honestly need a raise in my opinion.
October 2025
I went to purchase a unit, it was quick and hassle free. Shanta was very nice and pleasant. Friendly staff and great location.
September 2025
Shanta was very efficient and helpful in establishing my unit. She is the reason we added an additional unit to our account. Truly a pleasure working with her.
