iStorage offers convenient and affordable self storage units at 50 Ward Way. The facility provides easily accessible drive up storage, uncovered parking for vehicle storage, extended gate hours, well-lit grounds, and secure facilities. Reviewers describe the location as convenient, clean, and secure. The office staff receive consistent praise, described as outstanding, efficient, helpful, professional, and well-mannered. Specific employees are noted for their excellent customer service, including being patient, answering every question, and having a wonderful, warming, and welcoming personality. Their professionalism and knowledge made the rental process easy and pleasant, with no feeling of being rushed. This high level of service is a repeated reason for customers choosing and recommending iStorage, with some stating they use them every time for storage needs and have added additional units because of the positive experience.