“Shelby was amazing! She helped us out so much with new phone upgrades and services! She has the best personality and was so professional with handling all of our many questions! I definitely recommend coming to her for all your AT&T wants and needs!!”
“I've been with Verizon for 13 years and this is the first review I have given a store because my experience was phenomenal. Amy McCoy at the Mountainbrook 280 store was a pleasure to work with. She did not try to upsell me, was extremely knowledgeable, and made a usually dreaded visit (from past experience) actually fun! Highly recommend this location!”
“Shelby at the Summit in Birmingham store was amazing today (2/21/25)! She spent so much quality time representing us today with an ongoing problem of trying to disconnect our landline and terminate charges from Uverse that have been on our bill since 11/2021when DIRECTV was installed by an ATT technician. Last Friday we were there for the same situation. Shelby stuck with us and successfully solved our problem by working through Melissa at Direct TV. Shelby kept at it until we had confirmation that our situation was now resolved. She is a great representative of AT&T and made us feel confident as long term members. Thank you Shelby. Craig and Susan E.”
“Very good service, friendly, accommodating and helpful! I was greeted warmly the moment I walked in the door and all the way to the end of my encounter with the sales person, who even helped to put my screen protectors on the phone for me, was a great experience. Will use for future needs.”