“Rosie at Sleep Number in Daphne, AL made this the easiest purchase I’ve ever made! Friendly, customized service, and attentive to our questions and concerns! We will definitely recommend our friends and can’t wait to enjoy some peaceful sleep very soon!”
“One grateful lady!! After paying cash for 3 rooms worth of furniture during 2020 our office chair broke 9 months ago. Even though it was under warranty the right parts couldn’t be found to fix it SO the owners of lagniappe stepped up and did a full replacement! They truly value their customers and have went above and beyond to follow through with great customer service! I’m in love with all of the quality furniture and this incredible company! Thank you Lagniappe, we will be buying more furniture to fill our other rooms in the future!
FYI The delivery guys are EXCELLENT!!!”
“This was the best shopping experience I’ve had in such a long time at target. Yesterday Brandy was so super nice and took time to stop what she was doing to walk me to an item I needed, when we got to the section it was not there and she went to the back to find it for me. I needed two of the items but there was only one . She offered advice on a substitute, I ended up purchasing liking the substitute more!!”
“As the former owner and designer of a custom drapery firm in Dallas, Texas- I have high standards and understand the importance of transparency, craftsmanship, and customer service. RichTex Fabric ultimately delivered on all three.
My initial experience was challenging. After receiving an estimate that did not clearly detail everything included in the total, I asked for clarification. Unfortunately, the saleswoman, Carol, interpreted my questions as me trying to “shop” prices, which I found disappointing given my background in the industry and my desire simply to understand the scope of the proposal.
To the company’s credit, the owner stepped in personally, apologized for the misunderstanding, and ensured my concerns were addressed professionally. Once we moved past that hurdle, the experience became exceptional.
Elizabeth and Dan were outstanding throughout the process. Their expertise, attention to detail, and commitment to making sure everything was perfect made all the difference!!! The installation, led by Richard, was equally impressive. He was professional, meticulous, and took great pride in his work.
The finished draperies for my 5-bedroom home in Pensacola Beach are beautiful, and the quality of the workmanship is evident throughout. While the process had a rocky start, RichTex demonstrated integrity by addressing the issue directly and delivering an exceptional final result. I would confidently recommend them to anyone seeking quality custom window treatments and excellent craftsmanship. I will use them on all my future projects in the area.”