“Friendly, prompt service with a smile. I had booked through a 3rd party, and LYCKILY, they found my reservation at the counter.
The car was clean, drove well, and I had no issues with performance. I did not, however, like that the only person I could get in touch with during my over-the-weekend rental was ROADSIDE ASSISTANCE. No customer service reps, and ROADSIDE couldn't tell me whether or not the toll I was going to incur in less than 100 miles would be charged to my credit card, or license on the rental. (It makes a difference... l had moved, and my last toll went onto my license... I didn't receive the forwarded letter until it was already in the fine stage, costing me double and a hassle.”
“Staff members were consistently professional, proficient and friendly. I will continue to use this site, if needed, in future without hesitation. Totally satisfied 😌.”