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9AM - 4PM
9091 Madison Blvd, Madison
Car Rental
“Jared did a fabulous job trying to help get our vehicle situation taken care of. We had originally reserved a rental at the Decatur Hertz, and they oversold their inventory and couldn't guarantee our vehicle would be there in the morning. I had to cancel that reservation and then cross my fingers that Madison would help us. I called, spoke with Jared and he promised he'd have a vehicle for us in the morning. The vehicle that was returned (that we were supposed to have) had been smoked in and was gross, so Jared went to the airport to pick up another vehicle for us. He remembered we had small kids and didn't want us to be in a nasty vehicle. I was thankful for this attention to detail and enough care to do something about it and not take the "easy way" out of the situation. We had to extend the rental an additional day, and he took care of that for us as well.”
“Rented a vehicle from here it was fast and they got us on our way. We ended up having an issue with the vehicle. I called and they let us come switch before we left for our trip. They took care of us and we were off to enjoy our plans. I will definitely be renting from them again.”
“Josh Hollingsworth was my salesperson for my new F250 and I can’t say enough about him. He was very knowledgeable, punctual, professional, and exceeded my expectations. Through all of the vehicles I’ve purchased over the years (2nd at Woody Anderson), this was by far the best buying experience I’ve ever had. I highly recommend seeking out Josh as your salesperson if you are thinking about purchasing from Woody Anderson.”
“I have been using Enterprise for the past two years, and my experience has been excellent. The staff are always friendly, professional, and helpful. They consistently find the right vehicle for my needs, whether I need a car for driving around the city or for a long trip to another state. I truly appreciate their great customer service and their willingness to make sure I have the perfect vehicle for every situation.”
9AM - 8PM
6520 University Dr NW, Huntsville
Car Rental
“This was by far the best experience I’ve had at a dealership. Darwin Roots was the gentleman that helped me through the entire process. He listened to what I wanted and got me exactly that. I highly recommend going here for a hassle free experience.”
“I had a great experience with this enterprise location. Thank you especially to Mark who provided excellent customer service. I did not run into any problems with the reservation, pick up, or drop off.”
“Great customer service . Vehicle was super clean and smelling fresh. Was able to provide credentials on the site and skipped the line at the counter.. pickup and drop off was seamless”
“Kelie
I had a fantastic experience your Enterprise Car Rental location during my recent visit! The customer service was outstanding—friendly, kind, efficient, and incredibly helpful from start to finish. Everything moved quickly and smoothly, and I truly felt welcomed and valued as a customer. Any questions I had were handled with ease and professionalism, making the entire rental process stress-free and seamless. This location sets the bar high for excellent service, and I’ll definitely be coming back the next time I need a rental!
Last not least the K5 you suggested was great!!!”
7AM - 12:15AM
1000 Glenn Hearn Blvd SW, Huntsville
Car Rental
“Usually a great place to rent a car. But like every other good company in the world, they have their moments when things don’t work out so well and you have a bad experience.”
7AM - 6PM
6520 University Dr NW, Huntsville
Car Rental
“The experience at my local Nissan dealership service department was awesome! Everything was timely and detailed including the communication. But best of all, Christina was amazing! She went above and beyond! Thank you so much Christina!!!”
“I wanted my cart customized....they did a fantastic job.....cost was exactly as the estimate....would highly recommend them......Harry is very honest and did everything he promised....”
“Not enough people working for the amount of customers that were waiting to check in and out. We like the car we rented, it wasn't cleaned though.
When we lowered the seats to put our suitcases in the back, found an old premade salad bowl from a deli with dressing still in the bottom of it. I wonder why the car had a funky lemon smell, I thought it was the cleaner they used; but it was the lemon zing dressing fermented in the bottom of the bowl.
We febrezed the hell out of it and let the windows down for a few hours before we left to get the smell out.”
“King St Charleston=Dumpster 🔥. Worst experience I've EVER had. But the Truck rental has gone soooo opposite that I'm officially willing to use them again!”
8AM - 12AM
1000 Glenn Hearn Blvd SW, Huntsville
Car Rental
“Hassle free, checkout was quick and seamless. Car was very clean. Front desk was very helpful and unlike previous reviews I received a receipt first thing the following morning after the returning the vehicle at nearly midnight. Whatever changes were implemented since the bad reviews have been very effective.”
“The Huntsville AVIS center is by far the best in the business. I travel weekly and often to Huntsville and they are simply too notch. Always friendly and easy to navigate. On my last trip I left my jacket in the car, realized it and within minutes headed back to find they had already taken the car for cleaning. The Manager, Bill heard my story, immediately drove off and was back within minutes with my lost jacket. Simply superb customer service. Thank you to the entire team at the Huntsville Airport AVIS office. A class operation.”
“We had reserved a minivan and they were out of those. Can’t praise Laquaza enough for making sure we got a big vehicle for all of our boys, including our little one with Down Syndrome/Autism who has to have a lot of room.”
8AM - 12AM
1000 Glenn Hearn Blvd SW, Huntsville
Car Rental
“I had a positive experience here. It seems like they are paying attention to some of the feedback on here.
I will say they are small enough that the car class you rent is going to be the car class you get regardless of your Hertz status.
There's obviously no ultimate choice lot. BHM has no UC lot either, but usually you will get an upgrade there by default with PC status. Just know that going in.
The main thing I was worried about based on the reviews here is there not being anyone there to receive my car upon return or getting charged for days after I returned the car. However, my return was pretty typical I drove in and someone walked over and took the keys and verified the gas tank was full. They asked if there were any issues with the car etc. I got a receipt emailed to me the same day and it was within about ~$3 of what it showed when I booked online which is a pretty typical adjustment anywhere for an airport rental.
Some general feedback on the HSV airport. I get it's small, but the TSA line....come on man. They had one guy checking boarding passes for the tsa precheck line and the regular line, and it took forever. When you can go through TSA quicker in places like DCA faster than HSV, that's a little sus.
Overall, if I have to use this airport again, I wouldn't hesitate to use Hertz.”
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“I dealt with a Mr. Xavier McGill. He was very warm and welcoming from initial phone call to the rental equipment walk around and return. He’s definitely an asset to the company as far as customer service goes. Will rent again from this location”