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“The internet wasn't working when we first arrived but we came back with a solution and they got us on the road thanks so much for helping us get to our Funeral service.”
“I have been using Enterprise for the past two years, and my experience has been excellent. The staff are always friendly, professional, and helpful. They consistently find the right vehicle for my needs, whether I need a car for driving around the city or for a long trip to another state. I truly appreciate their great customer service and their willingness to make sure I have the perfect vehicle for every situation.”
“I have gone to Nissan of Hsv many times and I have not bought there yet, they have been so nice and kind. The last Sales person was Janelle, she was super sweet and kind.”
“First class outfit. The vehicle worked flawlessly and the Enterprise team was highly professional and provided world-class service, especially Nick. Highly recommend!”
“Excellent customer service both upon arrival and especially during car return. The two young men working car return made my morning great! There names were Robert and, if I remember, Daniel.”
“Just wanted to hop on here and let everyone know at the enterprise over at the Huntsville airport that Robert is awesome. Recieved my car and was super nice and helpful. Y'all better keep him.”
“I had a great experience with this enterprise location. Thank you especially to Mark who provided excellent customer service. I did not run into any problems with the reservation, pick up, or drop off.”
“Amari at the memorial parkway location was probably one of the best experiences with customer service ive ever been part of.....he was more than accomodating and went above and beyond out of his way to help me with everything.....i think he deserves a raise, promotion , bonus anything and everything you can offer him....amazing experience thanks to Amari”
7AM - 12:15AM
1000 Glenn Hearn Blvd SW, Huntsville
Car Rental
“Usually a great place to rent a car. But like every other good company in the world, they have their moments when things don’t work out so well and you have a bad experience.”
7AM - 6PM
6520 University Dr NW, Huntsville
Car Rental
“The experience at my local Nissan dealership service department was awesome! Everything was timely and detailed including the communication. But best of all, Christina was amazing! She went above and beyond! Thank you so much Christina!!!”
“Not enough people working for the amount of customers that were waiting to check in and out. We like the car we rented, it wasn't cleaned though.
When we lowered the seats to put our suitcases in the back, found an old premade salad bowl from a deli with dressing still in the bottom of it. I wonder why the car had a funky lemon smell, I thought it was the cleaner they used; but it was the lemon zing dressing fermented in the bottom of the bowl.
We febrezed the hell out of it and let the windows down for a few hours before we left to get the smell out.”
“I returned my car to HSV. When I got there my reservation was all messed up, card declined, insurance was put on without my acknowledgement. Justin at HSV counter working by himself did an excellent job at helping me get my reservation straighten out. He did all this while waiting on other customers with ease. He did an excellent job. Thank you Justin for your help and professionalism.”
“King St Charleston=Dumpster 🔥. Worst experience I've EVER had. But the Truck rental has gone soooo opposite that I'm officially willing to use them again!”
8AM - 12AM
1000 Glenn Hearn Blvd SW, Huntsville
Car Rental
“Hassle free, checkout was quick and seamless. Car was very clean. Front desk was very helpful and unlike previous reviews I received a receipt first thing the following morning after the returning the vehicle at nearly midnight. Whatever changes were implemented since the bad reviews have been very effective.”
“We had reserved a minivan and they were out of those. Can’t praise Laquaza enough for making sure we got a big vehicle for all of our boys, including our little one with Down Syndrome/Autism who has to have a lot of room.”
8AM - 5PM
2401 Governors Dr SW, Huntsville
Car Rental
“Had to turn in a rental from an insurance rental stayed a little later since we were having to have the car moved there after purchasing a new one the clerk that was on duty very polite nice”
8AM - 12AM
1000 Glenn Hearn Blvd SW, Huntsville
Car Rental
“I had a positive experience here. It seems like they are paying attention to some of the feedback on here.
I will say they are small enough that the car class you rent is going to be the car class you get regardless of your Hertz status.
There's obviously no ultimate choice lot. BHM has no UC lot either, but usually you will get an upgrade there by default with PC status. Just know that going in.
The main thing I was worried about based on the reviews here is there not being anyone there to receive my car upon return or getting charged for days after I returned the car. However, my return was pretty typical I drove in and someone walked over and took the keys and verified the gas tank was full. They asked if there were any issues with the car etc. I got a receipt emailed to me the same day and it was within about ~$3 of what it showed when I booked online which is a pretty typical adjustment anywhere for an airport rental.
Some general feedback on the HSV airport. I get it's small, but the TSA line....come on man. They had one guy checking boarding passes for the tsa precheck line and the regular line, and it took forever. When you can go through TSA quicker in places like DCA faster than HSV, that's a little sus.
Overall, if I have to use this airport again, I wouldn't hesitate to use Hertz.”
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“Kenny in the Pro Service area goes above and beyond to ensure I am heard and understood with all concerns I had on my recent Ford purchase from out of state
They looked my vehicle over to ensure it is in good condition and got me set up with the dealership here for all of my future needs. They truly are the nicest dealership to work with.”