“I'm so grateful that one of your assistant managers by the name Courtney was a tremendous blessing to helping me with my phone. She was so very knowledgeable, kind, and patient. We need more people like her.”
9:00 AM - 8:00 PM
1217 Point Mallard Pkwy, Decatur
Internet Service Providers
“I was well treated @Decatur,AL. Problem was resolved though I had to wait an hour because the technician was at lunch. I wasn't able to reserve an appointment because I was at my company meeting prior to visit so I became a walk in sign in customer.”
“I cannot say enough great things about Victoria at the T-Mobile store in Decatur. She has helped me on multiple occasions, and every single time she has gone above and beyond to provide outstanding customer service.
Victoria is patient, knowledgeable, professional, and genuinely cares about making sure her customers are completely taken care of. She takes the time to explain everything clearly, answers every question, and never makes you feel rushed or like you are just another customer. Her positive attitude, attention to detail, and willingness to help are exactly what excellent customer service should look like.
Employees like Victoria are the reason customers continue to return to the same location and remain loyal to a company. She is a tremendous asset to T-Mobile and deserves to be recognized by her managers and corporate leadership for the exceptional way she represents the company.
Thank you, Victoria, for consistently providing such an excellent experience. T-Mobile is very fortunate to have you on its team. I would gladly recommend her and this location to anyone looking for knowledgeable, honest, and first-class service. Five stars are not enough!”