“Love Rachel, she is always very helpful and patience. If they don’t have what I need, she always offers options and searches their other stores to see if they may have what I need.”
“I purchased my Yanmar SA425 with loader, grapple, and pallet forks from Elberta Hardware recently. Working with Hunter on the sale was a pleasant experience. I would recommend contacting him if you are interested in any of their equipment.”
“Best hardware store i have been to!! It is a family owned business! The personal where very experienced, friendly and cordial walked us too exactly what we asked them for.”
“The Gold Standard of Service If you think a supply store is just about lumber and nails, you haven't stepped inside Gulf Shores Builders Supply. I can say without a hint of exaggeration that this place has the best atmosphere in the world. It is rare to find a business that genuinely feels like a community hub, but just walking through these doors is enough to brighten my entire day. The secret to their success is undoubtedly the team. They have the greatest employees I’ve ever encountered—not just in the industry, but in any retail setting. They are super helpful, incredibly knowledgeable, and they treat every customer like a priority. Whether you’re a professional contractor or a homeowner with a quick question, they go above and beyond to make sure you’re taken care of. In a world of impersonal big-box stores, Gulf Shores Builders Supply is a breath of fresh air. They offer top-tier supplies delivered with genuine hospitality and a smile. It isn't just a trip for materials; it’s a highlight of my week. I cannot recommend them highly enough!”
“Ace Hardware Orange Beach is the best. Has been ever since they opened. They absolutely bend over backwards to help with anything you need. Love this place and all the Guys And Ladies that work there. I don't think I could survive living here without em!!!”
“I hired a painter to paint our home in Orange Beach and after seven days, they had only painted 1/2 of a very small home and kept dragging it along. I contacted Orange Beach hardware, after noticing their sign that they paint homes now, and they stepped in and bailed me out. They showed up on the day I called to look the job over, gave me a start date, and unlike the former painter- showed up exactly on the date/time promised. They knocked the job out in 3-4 days and did a great job while doing it. They showed me the paint grade my former painter had used wasn't all that great, got me on a paint grade I needed, and I am very happy with the final results. They really took a lot of pride and care getting it done, and even did any touch ups I detected when done during my "walk around". I HIGHLY RECOMMEND them not only for paint, but for hardware products in general too. As a store customer you can always find someone to help if needed. There is no looking around for missing employees (like in the big box stores) to try and get help- they are there. Great staff, great owners, great painters, and in general great everything! Call them for you next home paint job needed in OBA or the Gulf areas- they are the best!”
“You guys have the most incredible customer service I have ever witnessed in a Hardware Store, or likely anywhere else. The lady up front asked me what i was looking for and sent me to the correct isle, then radioed ahead and a guy was there waiting to show me my choices. And it`s EVERY TIME! Thank Yall! I HATE wondering the isle looking for items.”
“If you need tools this is a great choice to look for your tool needs. Beautifully set-up and easy to shop or look for the tool(s) you need. Great selections too.”
“Great People, Great Tools! Tool Expo is my go-to spot for quality tools and great service. I recently picked up a few of the Metabo HPT 2nd gen cordless nailers and man—they are powerful and lightweight. Super impressed with the performance. Big shout-out to Blair and Cameron at the Robertsdale branch—those guys are always on point, helpful, and make the whole buying process easy. Also want to thank Crawford over at the Freeport location—great guy who really knows his stuff. If you’re in the trades and want to deal with people who actually care and know tools, Tool Expo is where it’s at.”
“This store was very well stocked, very clean, and very well organized. A very helpful, knowledgeable salesman named Kevin did an EXCELLENT job helping me find what I was looking for. As a Ryobi guy, THIS WAS THE PLACE!”
“Have bought so many different items from Bob's even moonpies. Yes moonpies they were delish. I acquired my dad's old bathroom light fixture when he remodeled years ago. I needed one decorative piece and don't you know Bob's Discount had it. I couldn't believe it. My fixture is whole again. My dad would be proud. Casey the owner is super all the staff are really friendly and helpful.”
“I walked in today and had trouble finding what i was looking for, a worker came and asked if i needed any help turns out they ran out what I was looking for. 2 of their employees got on the phone calling places all around to help me find a place that had what I needed in stock. I have never been helped and felt like I knew the staff for years. I will 100% be going back. Thank you guys!”
“Deana Mueller was phenomenal to work with. Her email responses were immediate and she was able to get our order out to us in less than 24 hours. She even took the time to call the manufacturer and was able to cover this product through a warranty replacement. Dock and Deck Supply provided the very best service compared to ANY company that I have ever delt with.....EVER! Anyone needing dock or deck supplies should definitely call Deana at Dock and Deck Supply. Thanks a bunch Deana! Your amazing!”
“Great people to deal with. They had what I needed and worked every way to give me the best possible price. They delivered my lumber to the house as promised at a reasonable rate and the driver was very professional. I was worried because of rain but Ford Lumber went above and beyond to wrap it up and protect my investment. Will buy everything I can from them.”
“Me and my husband went here looking again for a particular item, they didn't have it, but the young lady behind the counter happen to find it at one of the other stores they own. We appreciated her doing that for us.”
“Harbor Freight is a great place to find that one tool that makes finishing a job easy. Helpful, friendly service. From working on you car to remodeling a room in your house, Harbor Freight is a great place.”
“Our experience with Jason was good. He arrived in the timeframe we were given once a real timeframe was sent. He was able to evaluate our problem quickly. He communicated his findings and shared with the warranty company for instructiona on how to proceed. Under the circumstances, it was probably the easiest and quickest results we could have gotten.”
“They have a pretty good pickup curbside system..I downloaded their app and u can let them know u are here, what space, description of your car..also on the sign u can text them and give them the info that way..quick and easy if u are not prepared to go.into the store..”
“The Home Depot is a dependable go-to for home improvement needs. Large, well-organized store with a wide selection of tools, materials, and garden items. Staff is helpful, and checkout is efficient.”
“Walked in found what I need went to the self checkout got my military 10% discount if you dont have one you have to apply for it in advance big advantage for those large projects customer survice was great”
“I have been working at buying flooring from out of state for a rental unit. Amanda and Gaven, in flooring, helped me by several phone calls. They have been so very helpful, kind and patient. It has been a shear pleasure. Can’t say enough good things about those two. I sincerely hope their managers are aware of what treasures they are.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.