“The Gold Standard of Service If you think a supply store is just about lumber and nails, you haven't stepped inside Gulf Shores Builders Supply. I can say without a hint of exaggeration that this place has the best atmosphere in the world. It is rare to find a business that genuinely feels like a community hub, but just walking through these doors is enough to brighten my entire day. The secret to their success is undoubtedly the team. They have the greatest employees I’ve ever encountered—not just in the industry, but in any retail setting. They are super helpful, incredibly knowledgeable, and they treat every customer like a priority. Whether you’re a professional contractor or a homeowner with a quick question, they go above and beyond to make sure you’re taken care of. In a world of impersonal big-box stores, Gulf Shores Builders Supply is a breath of fresh air. They offer top-tier supplies delivered with genuine hospitality and a smile. It isn't just a trip for materials; it’s a highlight of my week. I cannot recommend them highly enough!”
“Deana Mueller was phenomenal to work with. Her email responses were immediate and she was able to get our order out to us in less than 24 hours. She even took the time to call the manufacturer and was able to cover this product through a warranty replacement. Dock and Deck Supply provided the very best service compared to ANY company that I have ever delt with.....EVER! Anyone needing dock or deck supplies should definitely call Deana at Dock and Deck Supply. Thanks a bunch Deana! Your amazing!”
“Mr. John is so smart and wise. He is the go to guy of ace hardware, he actually knows everything about everything. Just wanted to send him a shout out to say . I thank you for all your help. Mr. John you are the man.🥰”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.