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“Forget the big box stores. If you need something for a project or home repair, Dan's should be your first stop. Friendly folks always willing to help you find what you're looking for. They also have small engine repair.”
“Friendly helpfull staff . Good ole fashion service just like it used to be ...enjoy everytime I go in thier brings me back to a time when people wanted to treat customers like they care ...and they do !”
“I called them to check on a window that I needed and could not find in Mississippi where I am from. Unfortunately they could not get my window in , but was very helpful .They went out of their way to call their supplier and then called me back.. I call that great customer service.”
“I was looking for staples and a drill bit. The employee went to the car with me to make sure I was getting the right bit. He showed me I didn't need the bit for the project. He was right, kind and knowable.I am grateful there are people in this world who still have intergity and take time to go the extra mile.”
“We (Total Building Services) have been doing business with Johnstone for a good while now and the service is excellent! These guys really know their stuff and everyone is friendly and helpful. They will go out of their way to get you what you need, when you need it. I would definitely recommend them!”
“Kudos‼️ byVery friendly and extremely helpful. Felt like real service from real people.Prices might be a little higher than Walmart-ish places but it was so refreshing that spending a little more and walking out feeling better AND supporting a local business felt well worth the money!!”
“The location on St Mary's road provided the best customer experience ever for small hardware stores. The customer service representative went over and beyond helping me locate the exact hose washer. We tried several for a match but had no success. He didn't give up and kept searching. After a tireless effort, he finally located a match. Sir, I'm sorry for not getting your name, but if you read this review, this Kudos is for you! Thank you very much for all you do.”
“Great store! (One of my favorites) I am so glad they built one nearer to me. The store was great, clean, and great staff. The only issue is the cashier was a little pushy for me joining the Member's Club. I go in now with family or friends, and they handle it for me. (I'm not very good with confrontation)”
“Mrs. Nora McCrary is why I am leaving a 5 star review. She was very helpful in explaining on how to paint my kitchen cabinets and also showed me all the supplies I needed. . The prices are great also. I actually spent less than I would at Home Depot or Lowe’s on the products I purchased. I also found a small product that I couldn’t find anywhere else for my folding doors. It’s great to have a local hardware store with kind and knowledgeable people. I will definitely go here now rather than the big stores.”
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“This place is great and the staff are friendly. They have a wide variety of stuff and it is super convenient not having to drive into town every time I need something.”