U-Haul Moving & Storage of Fultondale provides a generally positive rental experience, with helpful and efficient staff, a convenient location, and a smooth rental process. However, some customers have reported issues with the cleanliness and maintenance of the rental vehicles, including a smelly interior and mechanical problems. Despite these minor drawbacks, the majority of customers express satisfaction with the overall service and indicate they would return to this location in the future.
I would change Nothing! If I rent one again, it will be through the same location. Hopefully, even through the same person! He was polite, helpful, and very efficient. This was the UHAUL by Fultondale High School! Such an easy process!
December 2024
Guy at the counter was very helpful. only bad part was Uhauls system telling me my rental was going to be canceled and the truck being late because of the previous renter. Not this locations fault. They were great.
August 2024
Get better vehicles and keep your reservations on schedule. Also give people an advance notice when reservations are not available after setting them up.