“We were having trouble with one of our phones & couldn't figure out how to fix it. One of the reps there had to spend some time on it but resolved the issue. We were very grateful. Thank you.”
“Daxton needs a raise hes the only one that could fix our phones an get them to work after a case was opened an everything not one customer service could help had to go without phones for almost 19 hours an then he fixed them. Hes awesome keep up the great work. An plz give him a raise 🙏”
“I had an amazing experience with a young man named Jeremiah Roberson. I had bought a phone from Walmart and had to go to the Verizon store to get it sorted out. Jeremiah was so kind and patient and apologized for the walmart agents mistakes. He set up all my apps and was polite and never made me seemed rushed. He is an asset and i would highly recommend him to anyone who needs assistance! Fabulous young man.”
“Cecelia was absolutely fantastic! She guided me to choose the best phone for me, helped me choose the perfect case and transfer of all my information! I will never buy a phone anywhere else. She made the experience very positive!”
“Absolutely best customer service I’ve ever had at a phone store I forget the young lady’s name but she helped me by setting up a new account for my friend. She even was kind enough to explain the payment process for my bill which was $300. Top class of customer service absolutely outstanding.”
“Love the service of cricket ! I get two lines unlimited everything for 80 a month , you can’t beat that anywhere !!! Included is internet with unlimited data ! The people are pretty nice some of them could be better trained to know what they are talking about cause you will run across a few workers who have no clue about stuff you ask them . The place is always clean , everybody is friendly . You will have to wait for awhile at certain times due to limited workers there though that would be the only downfall for me to be honest is the wait time sometimes .”
“We went Friday and was able to get the help we needed and walk out with our new phones. Thanks Anna and the rest the helped as well. Come see me at Check N Go Albertville”
“Michelle at this location was very helpful, an understanding. She gave me an my mother one of the best experiences with customer service I have ever had at a cricket dealer. If you need help Michelle can help you”