“Michelle at this location was very helpful, an understanding. She gave me an my mother one of the best experiences with customer service I have ever had at a cricket dealer. If you need help Michelle can help you”
11AM - 6PM
6961 US-431, Albertville“We wanted to get a land line as we are both getting older. So we stopped in at the Verizon store in Albertville Al. We were greeted by Dakota Daniel, and he was very helpful in providing us exactly what we were looking for. Thank you for your wonderful service.”
“Jeremy was awesome! Very knowledgeable and respectful to my age and understanding. He explained everything to me in detail and did not try to rush me. He helped me every way he could! Great overall experience with this young man!”
“Love the service of cricket ! I get two lines unlimited everything for 80 a month , you can’t beat that anywhere !!! Included is internet with unlimited data ! The people are pretty nice some of them could be better trained to know what they are talking about cause you will run across a few workers who have no clue about stuff you ask them . The place is always clean , everybody is friendly . You will have to wait for awhile at certain times due to limited workers there though that would be the only downfall for me to be honest is the wait time sometimes .”
12 - 6PM
7001 US-431, Albertville“Brandon Woods the store manager is amazing and very helpful. Went into the store he was by himself with several customers and he got me an upgrade and watch and was done in 20 minutes. Please see Brandon”
“The staff are very friendly and helpful. I will say that thanks to the help of one employee about a year ago I no longer buy accessories from Cricket. I was referred to either Amazon or the web site Wish, to buy something the store was out of stock. Since then I get all my accessories from there, much better prices. All I have to say is thanks Cricket. Also I will never change my phone service from Cricket. I have 5 line's for the same price I was paying for 3, from my previous service. ?”
“If you want great customer service come on in and see us we have great plan and we are Americans 5G Network leader our 5G picks up in areas our 4G don't come on in we will pull up our coverage map and see how good our service is at your home address”
“I stopped by this location to move my phones and numbers over to AT&T service. The staff (Payton and Ethan) were amazing. They made the process extremely easy and seemless. I'd rhighly ecommend this location!”