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“Received a call to come in and update some account information. The lady that called was very kind! I came in to the Hoover location following day, and had a wonderful experience. From sign-in to finish, it took maybe 10 total minutes, and the woman that helped me update it was great!”
“I absolutely love my bank family. The tellers are amazing. I'm always greeted with beautiful smiles and friendly conversations. Any situation that I have had was handled immediately and with professionalism. Thank you to the Talladega family for always going above and beyond to make your customers feel valued.”
“Thank you to Stephen Wilson at helping opening new accounts due to my account getting hit with fraud. He optimized my accounts with his abundance of knowledge to better help me save. I left feeling secure this is what drove me to create this post.”
“Emaleigh is amazing to work with and she treats u like you are valued and not just a number . I will only use Emaleigh wherever she is. I will follow her wherever she may go. Thank you Chance for hooking me up with Emaleigh.”
“The employees are friendly and readily help you. They become a whole lot like family over the years. You can consult them for all your banking needs and you will save a great deal of money when compared to a bank.”
9AM - 4:30PM
810 Colonial Promenade Pkwy, Alabaster
Credit Unions
“The staff is always kind and courteous. They do a wonderful job. The manager has been more than helpful on several occasions. Would recommend using this credit union.”
“I am very pleased & honored to have joined Alabama Credit Family! The service & professionalism was impeccable! Thanks Margie Wilkes for kindness, warm smile & totally professional attitude!”
“The manager, Ana Goodwin, and the staff at the Chace Lake branch went above and beyond to help me in a pinch this week while trying to get my daughter's college tuition payment made. In the short time I've had an account with Legacy they have exceeded my expectations and my family will be moving all of our accounts there. Thank you for your attention to service and your care for the situation I had!”
“July 15, 2025 my loan experience with Chris Charleston and Angela Terry was Quazar as it always is. They were very attentive to my needs, listened to what l requested of them and provided with excellent customer service!!
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“Love America's First !!I recommend Gina! She is an outstanding loan professional and the best I've seen in years! She knows her job, very professionally and actually cares about you!Sending everyone to Gina at America's First Federal Credit Union!!”
9AM - 5PM
10 Racquet Club Pkwy, Pelham
Credit Unions
“I had an amazing experience working with Chase Richardson! From the moment I walked in, he was professional, knowledgeable, and genuinely cared about helping me. He took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free.
It’s not often you come across someone who provides this level of customer service. Chase went above and beyond to make sure I was taken care of, and I truly appreciate his patience and professionalism. If you’re looking for someone who is friendly, trustworthy, and dedicated to helping his customers, I highly recommend asking for Chase Richardson. He is definitely an asset to the branch!”
“I absolutely LOVE this credit union! Everyone in there is so personable and truly cares about you. The branch manger Kelley, is AWESOME!!!! She goes above and beyond to help clients. We've financed multiple cars with them, refinanced cars, had business accounts open, personal accounts.. you name it, we've done it, and Kelley and the rest of the team at this branch has made it happen with ease! We now live in Texas, and refuse to leave them! We will always have an account with Eco, for sure as long as Kelley Calhoun is there! If you want a personal banking experience and are tired of the cookie cutter big baking experience, go see Kelley or one of her team members at Eco in Riverchase!”
“Excellent service auto loan Atlanta branch NARIMAN She is very helpful and Answers every question and very nicely resolves all matters
Thank you so much”
“Anna is very kind and accommodating. She has helped us several times and has been great. Our interactions with the rest of the staff have been very pleasant as well.”
8:45AM - 5PM
3439 Colonnade Pkwy #100, Birmingham
Credit Unions
“I usually do business at the midtown location of Avadian. But recently I stopped at the Colonnade location because it was more convenient for me that particular day.
The branch has recently moved from their spot next to the old Johnny Ray’s BBQ to a freestanding building that fronts on Colonnade Parkway.
I have always been pleased at every Avadian location I have used. But two of the employees I dealt with at the Colonnade that day took customer service to “the next level”.
Susan Dofash made me aware of a couple of services that Avadian offers that I didn’t know existed. And Elizabeth McDonald helped Susan answer some questions for which she didn’t have the answers.
They were both very helpful and went out of their way to make sure that I was a satisfied Avadian member.
I highly recommend the Colonnade branch.”
8:30AM - 4:30PM
101 Huntley Pkwy, Pelham
Credit Unions
“I love this Credit Union. I like the exclusivity and the fact that they always have short lines. Lee is always friendly and asks me about my day. I always get the help I need quickly and without Issue. Best banking experience I have ever had.
I do wish that they had an ATM deposit option for days when they are closed. I deal with a lot of cash on the weekends and would like a way to make it available in my account.”
8:45AM - 5PM
4720 Chace Cir, Hoover
Credit Unions
“Amanda Dukes is absolutely fantastic. She made our experience the best we have EVER had with Avadian. Avadian is a really good credit union to bank with and their attention to security is very comforting. Amanda represents and adds so much to Avadian that they should give her a raise along with much praise. She literally treats you like family, and is extremely patient as well as super efficient. She has a great personality that immediately gives you comfort and trust. She has gone above and beyond for me and I could never thank her enough. I highly recommend Avadian and Amanda Dukes for your banking inquires!”
8:30AM - 4:30PM
4725 Chace Cir, Hoover
Credit Unions
“My recent adventures in automobile purchasing let me know we needed to open up an account at a local credit union. I applied online, received a call the next day, and had an account set up within the next 30 minutes. The branch manager went above and beyond answering all my questions. I asked about taking photos and let her know I reviewed businesses on Google.It was a little awkward taking pictures in the bank. Contrary to the photos there are plenty of staff personnel working here. They opted not to be in the pictures, I don't blame them. I highly recommend this branch and Credit Union.”
“Valencia S. & Don L. were absolutely amazing! After working with two other local branches for almost a month due to fraud, I went into the Hoover branch. Valencia contacted the fraud department immediately and was able to get my account back on track the same. If it wasn't for her, I would still be waiting for the fraud department to provide online banking access. Don was also very helpful unfortunately I received the wrong account information from another branch for the new account which caused bill payments to be returned. He provided me with the correct account information and also gave me a letter of explanation for the error. Both issues were solved within the same day and I received communication. I highly recommend this branch for their professionalism and great attention to detail.”
“Keith Thrasher and his team are amazing , I have banked with MSCU for almost 10 years and I must say that it has been the best experience. From the friendly service I received every time I entered the branch , their invested time , making sure you have all the information needed as it pertains to my various accounts , loans and etc . This team has been very patient, answered every question thoroughly and made me feel very comfortable whether I was opening personal accounts , estate accounts , getting their credit card or applying for loans . To go into an establishment with a family feel is an incredibly great feeling . If you are looking for a bank look no further, this is the place and this is the team !!”
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“Great people to deal with. Always helpful. The only issue I ever have is getting in contact with this specific branch. It may be my fault, but it always sends me to the directory and never lets me talk to someone at the branch. Could I get some help with this?”