I did not have an appointment so I waited about 1 hour and 30 minutes for an oil change, rotation and alignment check. It's always hit or miss when it comes to national chains like Firestone and today was a hit. They managed to get me in and out in 1.5 hrs. I doubt it would've been any faster if I had made an appointment.
January 2024
Easy access from hwy 31 or Lorna Rd. Parking is a little bit tight. Only one Handicapped ♿ space. This place is always busy, so make sure too schedule your appointment early.
December 2023
Customer service is horrible. Waited three hours for him to tell me ten cars ahead of me and it’s not even ten cars here. Everytime I come it’s a 3+ hours with an appointment. They just let you sit and wait don’t give updates or anything.