Inverness Home Depot in Birmingham, AL, is a helpful and well-stocked store that serves the local community. Customers appreciate the wide selection of tools, appliances, outdoor furniture, building materials, and gardening supplies, making it a good place for both home improvement projects and gardening needs. The staff is friendly, knowledgeable, and eager to provide expert advice, creating a positive shopping experience. Many reviews highlight the excellent customer service, with employees going above and beyond to assist, such as helping with appliance choices and explaining product benefits. The store is also known for its good inventory of hard-to-find items for minor repairs. While there have been some issues with pricing and garden shop signage, management has responded to resolve concerns and ensure customer satisfaction. Overall, Inverness Home Depot is considered a reliable and friendly store that helps customers get started on their projects efficiently.
Thank you for managing your inventory properly and having what I needed in stock ! This purchase was very important to my business..
January 2026
Great customer service. The employees went above and beyond to assist me in getting a new item that was in the store, but not in the shelves. The store was understaffed during my visit, but the staff there were amazing.
March 2025
Absolutely love the employees here. My husband came to get a 50 ft boom lift and millie (i think I spelt her name right) was such a sweetheart and amazing helper. She went above and beyond to make sure my husband had everything he needed with the lift. I hope more employees are like her <3
