“My daughter’s car was running crappy. I took it in and Shawn smith got to it immediately and fixed the problem in less than an hour. It was 4spRk plugs. Shawn smith is always very professional, courteous and always fast!! Not too mention a great mechanic. I will always go back!!”
“I have been coming to this Express Oil location for several years. The employees are always friendly, knowledge and efficient. Kenneth has serviced my car several times. He notified me of an oil leak at my previous visit. I took my car to the dealership and sure enough I had a faulty oil gasket that was replaced under warranty.
I had my oil changed yesterday. Seth did an excellent job performing the service. I will be returning to this location for future oil changes.”
“I left the Bessemer store on Academy drive due to being ignored for 20 minutes. I came to this location and was met with Olivia who was right on the job. Excellent customer service from her. The wait was a while but at least they helped me which is more than I can say for the last store. Thank you Hoover Walmart Auto Center and Olivia.”
“Great oil change experience! Efficient, informative on what other services were due, but no pressure to add on today. Everyone was professional and extremely polite. Most importantly- they took an extra few minutes to show me how to effortlessly get the (many) scuffs off my car. That was above and beyond and the best thing I’ve learned in a long time!”