Sephora at Kohl’s offers a convenient shopping experience with a variety of beauty products and accessories. Customers appreciate the friendly and helpful staff, especially at checkout, where some employees go above and beyond to assist. The store is well-stocked and organized, making it easier to find desired items. Many customers visit primarily for the Amazon return drop located in the back left corner of the store, appreciating the minimal wait times compared to other locations. However, there have been some issues with Amazon return processing, with a few customers receiving emails indicating their returns were not received or mismatched, despite returning the correct items. These cases required disputes with Amazon Customer Service, and customers are advised to keep their return receipts, which often include a 20% off coupon, and sometimes additional coupons for Sephora at Kohl’s purchases. The store's selection includes name brands like Nike, Under Armor, and Adidas, and customers enjoy browsing a wide range of clothes, beauty products, and home items, such as jewelry trays. While many find Kohl’s to be a good shopping option, some feel that prices can be high, noting that the store is somewhat overpriced despite its quality offerings. Experiences with staff vary; some customers have received excellent service, with staff going out of their way to ensure satisfaction, while others have encountered less friendly interactions. Overall, Kohl’s is viewed as a pleasant place to shop, especially for those seeking beauty and gift items, with a focus on good service and product variety.
This place shouldn’t exist lol love Sephora but no on this one
September 2025
Went looking for some specific items but there was no one around to help. We looked and waited and looked some more, but no one helped so we left. Bummer!
April 2025
There’s no one to provide assistance and it doesn’t carry some of the products the other stores carry.
