Walgreens Ross Bridge is typically friendly and tries to accommodate prescriptions, with a convenient app for use. Inside the store is always a fine experience. However, the pharmacy department needs revamping. Calling results in long waits where no one picks up, a problem lasting for months. The drive-through allows customers to wait for scripts to be filled, creating long lines for others just picking up. The store seems to have an issue with hiring people with customer service skills, with employees who lack social skills and engage in chit chat during long lines. There have also been instances of workers screaming private information at the window without acknowledgment.
Chasity is the sweetest! She even gives my puppy homemade treats.
July 2026
Had to use the Ross Bridge Walgreens to pick up a last minute prescription my teenager forgot to fill before leaving the country. Our Walgreens was out of stock but tracked down who did have it and asked them to fill it. I was very thankful they had it ready so quickly!! Great job Walgreens!
July 2026
The staff is always friendly and helpful. I live near this location, and it makes it easy for me to locate and purchase the items that I need.
