Metro by T-Mobile at 4925 University Dr NW is known for its unbeatable prepaid plans and a wide selection of 5G phones from top brands like Apple, Samsung, and OnePlus. The staff is friendly and dedicated to providing excellent customer service, taking the time to answer questions and help customers find the best phone plans to fit their budgets and needs. Reviews highlight the hassle-free experience when adding new phone lines or purchasing devices, with many customers expressing their satisfaction with the helpful and attentive service. The store is clean and well-maintained, making it a pleasant place to visit. Customers consistently recommend this location for its exceptional service and friendly atmosphere, emphasizing their commitment to taking care of customers and ensuring a great overall experience. For questions or assistance, customers can call (256) 270-8519 or visit the store today.
Walked in as pleasantly greeted by Jasmine, she was friendly and professional with helping me to know what my upgrade options were, saving me a lot of money on a nice new phone. If you need to do business with Metro by T-MOBILE I highly recommend this location for your best service.
November 2025
Liyah at the university store is amazing not only did she save me $40 on my plan without me having to do anything I didn’t even know he was paying for all these extra things. Great customer service is definitely stopped by 10 out of 10 come and speak Maliyah
March 2025
Jasmine was super helpful getting my phones all set up. Even fighting with my former carrier for an hour due to a technical issue with getting my number transferred. Thanks so much for the great service!
