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“Ms Kay did an excellent job. She was happy to show me the unit that I'd be using and give me a tour. She patiently answered my questions and explained how everything would work, since I've never had a unit before. Great experience!”
“I can’t begin to express how accessible and easy this process was I’ve been moving for the past couple of years and this by far has been the best experience. Brand new building and amazing staff. Check this place out before going anywhere else. Ms. Ray Reid has an excellent customer service and radiant energy that made this experience so worth it!!”
“The grounds and the units are very clean. I feel comfortable leaving my items here. Bri, in the office, is very enthusiastic, kind, and knowledgeable. She made this experience very pleasurable.”
“First time using this company for storage. It was very easy and convent to reserve. Once I drove from out of town to use the storage for my daughter college belongings, we were greeted personally by Curtis. He was very patient and knowledgeable. He was very nice and professional. He gave us a tour and explained everything.”
“It was straight forward, the older gentleman helped me out! I told him I never bought a storage unit before and he made the process easy and he gave me a discount!”
“Morgan is such a great high spirited and patient person. She explained everything so well to my understanding. Her customer service skills are excellent. I will always use this storage company!”
“Overall my experience wasn’t too bad. I had a unit for about 4 or 5 months of last year and everything was untouched and in place once I moved out. The only issue were the bugs so I suggest before moving your stuff in to spray your unit with some bug spray because the daddy long leg spiders are pretty bad out there. Since the units are outside I won’t knock it too bad for the bugs because bugs are outside and a little harder to control. I had the 10x10 unit and it held all my furniture and clothes from a one bedroom apartment well, and even had enough space left over to hold more stuff.”
“Great experience at the Blake bottom location. I was able to do all the rental online and Leigh the onsite rep was able to get me moved in without a glitch. She was also very responsive to any questions that I had.”
“Great customer service! The lady that helped me was patient answering all my questions and showed me around. This has been a great experience. Will recommend to others.”
“Jeremy provided me with great customer service and helped me determine my needs and understand the process. My first time renting storage and he made it very easy.”
“Jason was amazing !! I would highly recommend him to all the people I know in Huntsville Al he was nice , friendly, and got me exactly what fit for me and my family budget thanks public storage”
“I believe we been using Safe Mini Storage for over a year, and I continue to find that the staff is the friendliest and most helpful I've encountered in an environment where customer service is waning. I've alao had no issues with the unit itself. We are very happy with this facility.”
6AM - 10PM
2005 Sparkman Dr NW, Huntsville
Self Storage
“The lady that runs my storage unit is amazing really nice and sweet goes out of her way to help me in any possible way to my sure that I am satisfied with my 2 big units couldn't have picked a better person to run it Thank you”
“Wes at Public Storage was amazing! Super helpful, professional, and made the whole process quick and easy. The facility is clean and well-run — definitely recommend asking for Wes!”
“Crystal was excellent in helping with my storage needs. She went over and beyond to help me find exactly what I was looking for in a storage unit. The unit was spacious clean and conveniently accessible. I would definitely recommend to friends and family.”
“Hello, I want to express my heartfelt gratitude for the exceptional service provided by Patricia Brown, the onsite Storage Sense agent located at 1542 Winchester Road NE, Huntsville.
During my past three visits to the storage facility, Trish’s dedication to customer satisfaction and professionalism earned my business over other nearby storage site locations that I visited in the area. Trish took the time to understand my storage requirements and offered personalized solutions that matched my needs. Additionally, she provided clear explanations about pricing and storage options, and made the entire process smooth and hassle-free. Her friendly demeanor and willingness to help create a welcoming atmosphere that made me feel valued as a customer.
The cleanliness, security, and accessibility further enhanced the overall experience and for me ultimately selecting the Storage Sense facility to store my personal property. I was truly impressed by Trish's proactive approach to customer service. It was evident that Trish genuinely cares about customer satisfaction. She is a shining example of excellence in customer service and facility management. Her professionalism and genuine care for customers make her an invaluable asset to the facility. I would recommend the Storage Sense facility to anyone seeking a secure and well-managed storage solution, knowing that they will receive exceptional customer service!
Thanks Trish!
R/,
Malcolm Wise”
“Approximately 3 years ago muscled up movers assisted in unloading my furniture and possessions into my new home and did a fabulous job. I would use them again in a heartbeat! I plan to call upon the again to move my safe when the time comes!”
“Have always taken care of the Dockery family. Been a customer since 2013! Their customer service is beyond reproach and their attention to detail, ensuring the care of my property, has NEVER ceased.
I’d recommend Extra Space Storage to any of contacts in my network and would personally vouch for their professionalism! Sign up and worry about nothing!”
“They were very nice and made me feel comfortable. Safe Mini Storage was thorough in what prices on units and gave me a tour to see mine before signing. Im a happy camper”
“Christina was very pleasant and really funny. she made what could have been a bad situation into a funny and non stressful situation. she is very professional and we are very satisfied with how she handled everything. Thanks so much!”
“Great unit, exactly what was needed. Awesome price! Very nice, knowledgeable and attentive employee helped make the process easy and was instrumental in helping me make up my mind. So glad we will be at this facility!”
“I have several different facilities throughout two different states and this location seems to be the best of them all. Management is very aware of paying attention to the security and treating me as a person!!! Being able to get a hold of their customer service is also a big help!!”
“Called and spoke to a young lady. Annlicia. She was super informative and polite. I called about pricing and policy’s. Was informed about the rate increase and how often they happen. I was also told that she would do her best to negotiate a different price if it became unmanageable. Nothing but good reviews from the few sites I’ve visited/called. Thank you very much.”
“Sydney Carter has been an excellent example of true customer service. There have been a few times I needed information on the ‘ins and outs’ of his property & he’s been a joy to deal with even when I’ve needed him to explain (again) the company rules/policies. Each time we’ve spoken he’s always handled my needs professionally, thoroughly & patiently while maintaining a very kind demeanor. I would highly recommend using this location @ 850 Winchester Rd in Huntsville, AL.”
“From too much junk to junk free. Then more junk…to junk free again. Why do we live with so much stuff?! We’ve been a client a number of times over 15 years at the South Huntsville units. We have always had good communication with the company! If needed, we will be back. ? % recommend”
“I walked in just to ask about rates and availability and walked out being sold two units. He had exactly what I needed and in a great location almost next to each other. The owner is very friendly and wants to give you the best deal possible. I would recommend!”
“Lakesha was informative, professional, and easy to work with. Despite my changing schedule she made accommodations to meet with us and get us in a unit to fit our needs. Great and easy experience”
9:30AM - 5PM
3211 Memorial Pkwy NW, Huntsville
Self Storage
“Andrew @ 3211 Mem Prkwy NW was great! I won a Managers Special auction and he made the whole process go smooth. Andrew was very friendly and the property seems well maintained and cared for.”
“I had a great experience with renting a storage unit for the first time. The young lady that assisted me she was so very helpful and explained things so well. I did everything online it was so fast and quick also received emails.”
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“Daniel, Jonathan, Kanoa, and Cayden went above and beyond for us. From moving multiple heavy items (multiple times within the same move, due to our picky demands - and without complaining!) to thanking us for everything, they were so patient and kind and professional. They were extremely cool about the previous movers (from another company) doing such a horrible job and helped us resolve some issues and kept us calm under much stress. It’s such a hard thing moving twice in one year due to family health problems so I’m glad we could use This Side Up again!!”