This Verizon store provides an exceptional in-person wireless experience, with consultants who go above and beyond. Staff are described as incredibly helpful, patient, tenacious, and persistent, working diligently for hours to resolve complex account and billing issues, including refunds. They maintain a calm attitude even in frustrating situations, often staying late to ensure tasks like data transfers are completed. The team works very hard to ensure customers have the best setup and fully understand their new products and services. Assistance is available for upgrading phones and plans, along with shopping for wireless accessories and the latest promotions. The service is highly recommended for making the entire experience easy and stress-free.
Hunter was awesome in helping us sort out our account. Great experience and money saved!!
April 2025
I've been a Verizon customer for almost 24 years, and Joseph Caldwell at Verizon on South Pkwy is the best sales rep that I've encountered. Joseph was extremely helpful and patient. He was persistent and worked diligently to ensure that the job got done. He went above and beyond.
April 2025
Ian was incredibly helpful and patient with us! He went above and beyond by staying late to make sure all of my data transferred smoothly to my new phone. He truly took the best care of us and made the whole experience easy and stress-free. 10/10 service — highly recommend!
