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“The service here is generally good. I’ve had a few experiences with rude workers they aren’t always welcoming or polite but they do provide the services I need. I’m able to pay my rent using money orders, purchase stamps, send off mail. and I’ve also been able to get passport applications for myself and my family, which is very convenient.”
12:30 - 3PM 8:30AM - 12PM
2712 32nd Ave N, Birmingham
Post Offices
“I use the services of the three post offices in my general area. Trussville is my main PO, MOODY AND LEEDS as needed. The postal staff at each of these facilities could not be more helpful, professional and always friendly. People that bad mouth the USPS either dont actually interact with the employees or they just have an issue that should be easily resolved. I could not do without my USPS Offices and the employees located at each.”
8:30AM - 5PM
3900 Montclair Rd Fl 1, Birmingham
Post Offices
“I was just issued my very first passport and misplaced it 2 weeks after receiving it in the mail. Looked everywhere for it and could not find it. I went on The State Department website and reported it “lost”. Not even 30 minutes after filing for the “lost” passport, lo and behold I found it! But since I filed for it being lost, there was no undoing that and I had to come down here to this Post Office where a very sweet and helpful lady by the name of “Ms. Lewis” helped me out. She at first told me that I needed an appointment which I knew that before coming down here but after explaining to her what I do for a living and the reason that I had to immediately file for a new one since I’m about to be going out of the country for work purposes, she made an exception, helped me out and had a very pleasant attitude with me and was nice as could be. We chatted for a few minutes while I explained to her about what type of work that I did and why I needed the replacement with the upmost quickness. Thank you “Ms. Lewis” for being so kind and helpful to me! :). And if you are reading this, I told you that I would leave you a good review! :). Ms. Lewis should teach a class on “customer service” because she is well educated in that department and Uncle Sam needs to give this lady a raise!!! Come on Trump, hook this lady up!! :)! Thank you!!!”
“Love it! I actually have a PO box here. The one lady that drives a SUV is fantastic but the other lady that drives the car is always short and kind of rude. Definitely not warning to speak with.”
“Huge shoutout to Arthur Bowen for being so kind, patient, & helpful! I went to 2 locations before this one to get my wedding invitations hand stamped, and was turned away. I was nervous it was going to happen again, but Arthur didn’t hesitate at all and hand stamped all of them for me. This was very appreciated and made me feel reassured that my invitations wouldn’t get lost or damaged. Thanks again Arthur, you are awesome!”
“Very friendly workers dealing with stressed out customers on this stressful day (tax day). One worker standing at the door to manually postmark everyone’s returns while also helping them buy postage at the machine. And doing so with a huge smile, even though it was right up against closing time. Just super impressed with the attitudes of everyone!!”
2 - 4PM 8AM - 1PM
1515 Stouts Rd, Fultondale
Post Offices
“Pretty typical postal service. I mailed a package and the staff were kind and helpful. The office is small but is organized well enough. The hours are a little strange, so check before you go. As for mail delivery to our home - our post-lady is the best!”
8:30AM - 5PM
813 Green Springs Hwy, Homewood
Post Offices
“How do you rate the USPS? At times mail takes excessively long to be received from when it was mailed and mail we send takes as long to reach the person it's being sent to. Personnel at the local po that we've used for 30+ years have always been courteous and helpful.”
8:30AM - 5PM
745 Montgomery Hwy, Vestavia Hills
Post Offices
“Both ladies were extremely helpful and efficient. They had a family getting passports , a family getting immigration papers, and multiple people in line for packages . They also were a good vibe altogether.”
“The clerk in this post office is so sweet and professional. She helps everyone and make them feel special. I think the only people who gets mad are the ones that are not prepared or want free tape or use the wrong tape on their packages. I love Ms Kennedy! I woulnt go anywhere else”
“I have had some three incidents with the post office in the last 60 years. Given the enormous volume of their mail handling I wonder why there aren't more problems.”
“Sarah helped me recover a package that Amazon claimed they delivered. She was thorough, kind, and made sure to follow up with me to make sure I knew when my package would be redelivered. I appreciate her immensely.”
8:30AM - 4:30PM
1753 Decatur Hwy, Gardendale
Post Offices
“April is our carrier and she is phenomenal. Goes above and beyond. I had a package go missing on a Saturday when our usual carrier was off and I filed a claim. Ms. Angel called me the same day to touch base and by Monday I had my package. Angel also called that Monday evening to make sure I had received my package. She was phenomenal. Great customer service. Thank you Ms. April for everything you do and Thank you Ms. Angel. I appreciate everything.”
8:30AM - 5PM
9150 Parkway E Ste 200, Birmingham
Post Offices
“A couple of weeks on a Saturday I had packages and didn’t have my keys the young lady was amazing she gave me everything I had ordered and took the slip out the box”
“The United States Postal Service,[1] USPS (United States Postal Service), is a federal agency independent of the executive division of the government that controls mail service in the United States.[2]Express Mail
It is a shipping method that guarantees delivery the next day, whether Sunday or holiday, to the destination. With the exception of companies that do not work on Saturdays, Sundays or federal holidays.
Priority Mail
Shipping in three or four days.
First class shipping
They are received depending on the distance between one to four days.
Delivery Confirmation
It is a service by which the Postal Service confirms the day and time of arrival at the destination of a letter or package. It is an additional payment to the normal shipping cost,
Certified mail
It is an additional payment service, through which the piece of mail to be sent has preferential treatment and the recipient must sign it as received.
Paid response
It is an additional payment service to the normal piece of mail through which the recipient must sign the form for this purpose, and which will be returned to the person who sent it. This service is both for national service and for shipments abroad.
Registered mail
It is an additional paid service that the user uses when generally sending a very important document. You can do this for national service as well as foreign service.
Sure
It is an additional payment, which is made when sending an order abroad. It is optional for national service.”
“This five star rating is for Lauren W.!!!!
We are extremely disappointed to hear that Lauren W., our mail carrier, will no longer be on our route. Lauren has been consistently professional, punctual, and genuinely kind. She’s built a wonderful rapport with our team, and her dependable service has made a meaningful difference to our business.
Lauren W. is truly one of the best representatives of USPS we’ve ever encountered, and we are genuinely saddened by the news of her reassignment.
Please reconsider and allow Lauren W. to continue serving our route — we would be thrilled to keep her!”
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“Love the Irondale post office. The staff are always friendly and helpful, and they follow through when you have a mail issue. (One time my apartment number was missing from my address, so I took a note with the tracking number to the post office and talked to a staff member about it. When the package arrived there a few days later, they caught it, labeled it with my unit number, and the mail carrier delivered it to me without issue. So easy and seamless.)”