Auto Parts in Leeds, AL

“Jose. J saved the day! I had over an 8 Hour drive and my battery was dead. I went to advanced auto parts to try to change my battery but they mentioned I would have to go to the dealership to get it done. I came in to AutoZone looking for a self starting jumper cables. Once I let Jose know my situation he acted with urgency & in the end he changed my battery & saved me a trip to the dealership. Now I can drive comfortably!!! 10/10”

“Customer service was amazing. I walked in having a bad day and for the lady behind the counter that made laugh an made my day well laughter is a great cure. Got my parts and a few more. Prices are higher but I will return”

“Above & Beyond Customer Service

I want to take a moment to recognize Izzack and Michael at O’Reilly Auto Parts because people like these two deserve to be recognized.

We were traveling when our vehicle started losing coolant very quickly and we were in a difficult situation. We stopped at O’Reilly, and from the moment we arrived, these guys went far beyond what was required of them. They even allowed us to use the restroom, then took the time to look at our vehicle, help us diagnose what might be happening, and, even after hours, recommend a shop that could help us.

But what really stood out to me was that their kindness wasn't just directed toward us.

When we pulled in, Izzack was outside helping an elderly gentleman put his windshield wipers on. He didn't rush him or make him feel like a burden. He even told him to come back anytime if he needed anything at all.

Inside, both Izzack and Michael were incredibly welcoming, friendly, and hardworking. They were helping customers promptly, keeping the store clean and organized, and still taking the time to genuinely help people rather than simply doing the minimum required of them.

You just don't see that kind of work ethic and genuine kindness as often as you should anymore.

These two are exactly the kind of employees businesses should want to keep and reward. They represent what excellent customer service is supposed to look like—not because they were trying to impress anyone, but because they genuinely seemed to care about helping people.

If you're having vehicle trouble and need parts, advice, or just a place where you know someone is actually going to try to help you, I highly recommend supporting this O’Reilly and these two employees in particular.

I hope management sees this and knows what a valuable asset they have in Izzack and Michael. They deserve recognition, appreciation, and absolutely deserve to be paid accordingly for the kind of employees they are.

Thank you, guys, for making a stressful situation a whole lot easier. You didn't have to go above and beyond—but you did. And we noticed. ❤”

“Gerald is an amazing mechanic, I’ve had multiple vehicles in his shop for various repairs over the years and they have always left fixed (leaving the shop in much better shape than when they entered). I would highly recommend him.”

“First of all, I wanna start out by saying Jake in the automotive department who has been there 10 years according to his name tag, was phenomenal. He helped me in a very dire situation and was able to quickly identify the problem and solve it for me, a problem that I have been trying to figure out cannot recommend using Jake for oil change’s more than the five star review.”