The UPS Store in Madison offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. It is locally owned and operated. Customers report consistently good, convenient, and reliable experiences, using the store for services like Amazon returns, passport photos, and document shredding. The customer service is frequently described as amazing, awesome, outstanding, and exceptional. Staff members are noted as being kind, pleasant, helpful, incredibly attentive, proactive, patient, and genuinely interested in resolving issues. They regularly go above and beyond to help, whether by assisting with packages and labels, taping boxes, or accommodating customers even near closing time. This dedication and professionalism exceeds expectations and solidifies trust, making customers highly recommend the store for a reliable, customer-first experience.
To the young lady that made my day yesterday, thank you! Those ducks will always have a significant impact/ meaning. It's the small things that matter!
April 2025
Great store! I was in and out and the employees were really nice. Will be back again!
December 2024
Everyone was pleasant and the customer service was AMAZING! Xander was extremely helpful and REALLY went above and beyond to help me get all my packages taken care of and on the truck for delivery.
