The UPS Store in Madison offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. It is locally owned and operated. Customers report consistently good, convenient, and reliable experiences, using the store for services like Amazon returns, passport photos, and document shredding. The customer service is frequently described as amazing, awesome, outstanding, and exceptional. Staff members are noted as being kind, pleasant, helpful, incredibly attentive, proactive, patient, and genuinely interested in resolving issues. They regularly go above and beyond to help, whether by assisting with packages and labels, taping boxes, or accommodating customers even near closing time. This dedication and professionalism exceeds expectations and solidifies trust, making customers highly recommend the store for a reliable, customer-first experience.
Have used them dozens of times and they're always friendly and efficient. Favorite UPS location in the Huntsville area.
August 2026
Notary service is available: Mon - Fri 8 - 5pm Sat 10 - 2pm, and not on Sunday
July 2026
Upon entering this particular store, I’m always greeted and they try and get you out in a timely manner. Each one seems very knowledgeable of their job and everyone is always so nice and kind.