The UPS Store in Madison offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. It is locally owned and operated. Customers report consistently good, convenient, and reliable experiences, using the store for services like Amazon returns, passport photos, and document shredding. The customer service is frequently described as amazing, awesome, outstanding, and exceptional. Staff members are noted as being kind, pleasant, helpful, incredibly attentive, proactive, patient, and genuinely interested in resolving issues. They regularly go above and beyond to help, whether by assisting with packages and labels, taping boxes, or accommodating customers even near closing time. This dedication and professionalism exceeds expectations and solidifies trust, making customers highly recommend the store for a reliable, customer-first experience.
This is my go to UPS store. They are always very friendly and quick to serve you. Sometimes the line is long, depending on what time of the day you go. I’ve never had a problem here at all, And I’ve used them for several years, even when the previous owners had it.
April 2026
Pleasant experience, would use this location services again.
February 2026
10/10 Experience today taking back my router with Jervon, with his help, all of my questions and concerns are now addressed and couldn’t be happier!
