“Customer service is everything to me, and they went above my expectations. Great service, guys. I will continue to keep coming here they treat you like family. Thank You guys!”
“If you want great customer service, come here. Prices are also the most competitive in the area. Most things are equal to or slightly less than what you'd pay from an online store (when you factor in shipping, tax, and age verification costs/signature delivery). Brad is a great guy and has always been professional, friendly, and knowledgeable. He's always taken the time to explain a new product if I have any questions. I never take the time to write reviews, but I felt it was truly deserved in this case. Being in QA/QC myself, I can appreciate a company that stands behind it's products and resolves issues quickly. I just want to say a big thank you to the guys and gals at Vape Escape Bessemer for taking care of the customers!”
“Definitely would recommend this shop to anybody! Well I actually always do! The best! They have the best customer service and always be there to help whenever you’re looking for something. Reasonable prices also! Been going here since 2021 & never had an issue. ❤️”
“BEST CUSTOMER SERVICE EVER! I’ve been going to smoke shops for 30 yrs and NEVER has anyone spent so much time helping me find what I needed. I have vapes that I can’t use because people smoke shops usually won’t help me track down what I need, I’m not a vape professional I just vape. The young man who works there will spend the time to get what you need, if he doesn’t know, he will call someone who does know, he just help me get vapes working that I haven’t had working in five years also, their selection of new vapes is second to none. The kid who works there is cool to work with & their selection is awesome. If you can’t find a juice, or a coil or a pod come here they got it and they will take the time to help you find it. Smoke best smoke shop in the southeast and I travel across seven states”