“So I want to share my Lowe’s experience with everyone. Since I started my business I have had nothing but great customer service Starting with the lawn and garden dept Autumn, Cody and “B” Brian have been the most help even when things went wrong as far as ordering they took care of the mistakes and made them right in minutes. Which was mostly my fault ordering something incorrectly. As far as management and Cashiers go “Q” my number one guy at Lowe’s can’t say anything but he is the most professional and looks out for my company as well as Lowe’s. Nate is always the best Courtney, Gamail Mrs. Gwendolyn, Fay, Naye and Melissa all have helped me in the past week and have been amazing. The paint dept with Mrs Shirley and her co workers I don’t remember there names . To say the least this Lowe’s team is doing amazing work and I’m super grateful they all help me so much. Rangeline Rd is my Lowe’s store”
“Well stocked. Friendly staff . Conventionally located. However you are not going to find any tractors here unless they are toy tractors. Still they have tractor attachments and los of lawn maintenance equipment, clothes , home decor. The baby chicks and baby poults they sell are of great survivable quality.”
“We are having a problem with raccoons coming in through our doggy door. My mom and I went in tonight and not only did Theo help my mom get a scooter that was charged but he helped me get the items I need to block the raccoons from coming in. Great customer service!”
“After having a very frustrating experience at another Lowe’s location, I decided to visit the Lowe’s on Schillinger Road and Airport Boulevard, and I’m so glad I did.
This was my first time renting a carpet cleaner, and the associate immediately made the experience easy. She asked for my ID, explained the rental process, asked if I needed the hose attachment, and showed me exactly where to find the correct cleaning solution for the Big Green Machine. She took the time to make sure I had everything I needed before leaving the store.
That level of customer service meant a lot to me. I was already dealing with an injured knee and using crutches, and I was trying to clean my late aunt’s home after her passing. The kindness, patience, and professionalism I received helped make an emotional and stressful day much easier.
This location showed me what great customer service looks like. The employees were knowledgeable, attentive, and genuinely cared about helping customers instead of rushing them out the door.
Thank you to the associate who helped me that day. Because of your professionalism and compassion, I was finally able to complete something that meant a great deal to my family. I will gladly return to this Lowe’s for future projects and highly recommend this location to anyone looking for excellent service.”
“Had an urgent need for an over-the-range microwave in white. Luckily they did not have it at the first store but they called around and there was another store within 5 mi that did have one. So shout out to the staff for all their help.”
“Update: had another big order. The manager, Brandon, helped load brick alongside his team. Very impressed. The most helpful home improvement store, hands down ( and I’m lumping in the others around). We naturally spend a lot of time at home improvement stores. Needless to say, this is my go to.
There’s a gentleman in the garden center who checked the price and helped me get a heavy plant pot into a vehicle. He was upbeat with a great attitude. He was friendly and professional. I didn’t catch his name- but I just want to write a review to showcase how he made my all around experience a great one.”
“I stopped by Home Outlet while looking for materials for a remodeling project and ended up having a really good experience. The staff was helpful, easy to talk to, and took the time to explain different options without making the process feel overwhelming. I was able to find quality products at reasonable prices, and the store had more in stock than I expected.
Checkout was quick, everything was organized well, and the whole visit felt smooth from start to finish.”