TownePlace Suites Mobile offers a range of experiences for its guests, showcasing both positive and negative aspects. Many reviews highlight the friendly and helpful staff, with some guests noting that the management goes above and beyond to ensure a pleasant stay. The breakfast is often praised for its variety, including two meat choices and even gluten-free options. Guests also appreciate the apartment-style rooms, which are modern and comfortable, with some noting that pets are welcome. However, there are significant concerns regarding the maintenance and safety of the property. Many reviewers reported issues such as mold and mildew in rooms, non-functioning appliances, and inadequate housekeeping. The pool was frequently closed, and guests expressed worries about safety due to propped open doors and unsavory activities in the parking lot. Some rooms had unpleasant odors, such as mold or takeout food, and the air conditioning systems struggled to maintain a comfortable environment. Overall, while TownePlace Suites Mobile offers a friendly atmosphere and comfortable accommodations, it faces challenges with cleanliness, maintenance, and safety that potential guests should consider.
Pool was out the entire stay. Housekeeping ignored our requets multiple times to empty the trash. Ths suite by 317 has mold/mildrew growing above the doors. No water in the kitchen sink. Dishwasher didnt work in the room and both tvs have lines and spots through them.
August 2025
Always enjoy my stay here. The hotel needs some updates but still clean and comfortable.
August 2024
Everybody is friendly. Rooms are great. Stores and restaurants are close by the hotel.
