Verizon, located at 2737 Hwy 280 South, offers a welcoming and efficient service through its knowledgeable staff at Cellular Sales. Customers frequently highlight the exceptional assistance provided by team members like Joy and Anthony. Joy is noted for her sweet demeanor and thoroughness, ensuring a pleasant experience while helping with phone swaps and accessories. Anthony has received praise for his ability to help customers switch plans, upgrade devices, and explain new charges clearly. He has also assisted in data transfers and provided ongoing support after purchases. Many visitors appreciate the store's efforts to find cost-effective solutions, such as bundling services for better savings. The staff is committed to providing a seamless experience, going above and beyond to assist customers, even on their days off. Overall, Verizon in Mountain Brook is recognized for its excellent customer service and knowledgeable consultants, making it a highly recommended choice for wireless needs.
My visit to the storefront today was very pleasant. JOY was was very sweet and welcoming during my time with her and she was very thorough with everything she helped me with. THANK YOU, JOY!
May 2024
Joycelyn took good care of me and got my cell phone activated
March 2024
Great place with a very helpful staff. My salesperson Joy, was extremely helpful and efficient at getting 2 phones swapped out. She went well above and beyond in making sure the process was seamless, even came in on her day off to help swap my wife's phone. I highly recommend Joy & this place.
